Kentucky Humane Society Fern Creek Pet Resort

4.6 from 179 reviews

Address 5225 Bardstown Rd, Louisville, KY 40291

Phone Number +15024991910

Website https://www.kyhumane.org/pet-resort/fern-creek-pet-resort/

Reviews
Molly Tevis Orona

The building is insecure. All you have to do is pull up on the kennel run doors and they will open. They are large enough for large dogs and normal humans to fit through. Anyone could get in the building at any time. There are also rats abundant.

Robin Ballard

Not the easiest review to write as I never want to say anything negative about the local humane society, but... We boarded our dogs here for a week while we were out of town. We have 3 dogs, 2 medium sized and a small chihuahua mix and an older cat. The chihuahua is aggressive so they let me go back with him when I dropped them off. I was really happy to see how clean the facilities were and felt reassured they would be well taken care of. When we picked them up it was a very different story. The kennels were dirty and the entire back area smelled like urine. When we got the dogs out, they were all slightly wet and smelled really bad and my little one looked really thin. When we got them home we couldn't let them inside until they all had a bath. Before we left, we portioned all of their food out for the week to be exactly what they needed. We got roughly two full days worth of food back for each dog which made me think they may have missed a few feedings... I honestly was going to let it all go until last night when one of my dog started coughing before bed. She woke up this morning with a really dry cough. Even with having her Bordetella vaccination a few months prior, she contracted Kennel Cough on her stay. And we incurred a $100 vet bill today for antibiotics and cough medicine. This was our first time using their boarding facility and unfortunately our last.

Chelle Miller (Reesepieces341)

My dog gets excited when I drop her off there and is happy when I pick her up, She gets in the car, falls a sleep. When we get home she likes to play in the yard for a few minutes. Then she sleeps most all night.

Justin Willard

I truly cannot say enough good things about this place and these people! We have a very large (170lbs) pooch, and she is very nervous/scared and not easy to handle. Every time we have boarded her somewhere else, she comes back sickly looking and it takes her a few days for her to readjust. We boarded her here, and she came back happier than ever! The team here truly cares, and goes above and beyond every step of the way. Even with a more difficult pooch that is very large, they took the greatest care of her! We love you guys!!!

Melissa Clark

This organization is a blessing to our state. Thank you for your love and support to the animals in need.

Lois Schneithorst

They are very caring and love the animals. The nail trims were great.

Write review



 

Business Hours
Monday:07:00AM - 18:30PMTuesday:07:00AM - 18:30PMWednesday:07:00AM - 18:30PMThursday:07:00AM - 18:30PMFriday:07:00AM - 18:30PMSaturday:07:00AM - 18:30PMSunday:08:00AM - 17:00PM

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Categories

Services