Pet Emergency & Specialty Center-South County

2.7 from 186 reviews

Address 885 Canarios Ct Suite 108, Chula Vista, CA 91910

Phone Number +16195914802

Description The Pet Emergency & Specialty Center of San Diego is available when you need us. Both of our hospitals have emergency doctors on site 24/7 providing the highest level of personalized and compassionate care for your pet. We know your pet is an important member of your family and deserves the best possible medical care.

Website https://www.thrivepetcare.com/locations/california/chula-vista/pet-emergency-and-specialty-center/%3F

Reviews
jp ruiz

Our cat Binx ended up throwing up a significant amount, we took our fur child in for check up and received excellent care. He ultimately needed surgery because he had a bowel obstruction but thanks to Dr. Bachman and all of the staff at the Pet Emergency and Speciality Center we got to bring him home and he is thriving once again. I cannot thank the staff more for all the hard work they do. They were transparent with pricing and made sure we were updated everyday. It was a pricy bill but our cat required emergency surgery. They provided us with options for repayment. They worked around our budget and Dr. Bachman truly was an angel and our savior throughout this whole thing. Could not be more grateful. Thank you Pet Emergency and Speciality Center- South County!

Tina Block

When you are told to go to the ER with a family member you go regardless if she has 4 legs or 2. My baby was sick and these Doctors and staff worked tirelessly to make her better. They were compassionate and was willing to go that extra step to ensure Perfection of Performance. I will take my girl there when she is not at her best from here on out.

Susie Quinteros

I brought my one year old cat in for a urinary blockage. From intake everyone I spoke to was patient and explained everything in detail. I was provided with a summary of all costs before I agreed to have him admitted for treatment. I never felt rushed while I reviewed everything. They even told me I could come visit him during his time there. The doctors called me each day to provide updates which I appreciated. I felt like the quality of service was excellent. Although there was a significant cost to his care. I felt it was reasonable for his time there. I would recommend this center to anyone who is in need of emergency car for their fur babies.

Vanessa Tatoy

Terrible!! DO NOT WASTE YOUR TIME HERE! It is not a true emergency room. My dog had a seizure so I brought her there since it was closest to us. When I arrived there were people waiting to check out and the lady at the front desk was too busy spelling something out for the client checking out to look something up online. I had to interrupt her to let her know my dog had a seizure and needed attention. She smiled at me and told me they weren’t currently accepting patients. She then took her sweet time looking for a list of ACTUAL emergency vets! I’d you live in the South Bay just go to Hotel Circle and save your precious time in emergency situations.

Jannette Lopez

This place is horrible and disgusting do not EVER take your beloved pets here I am convinced that they did something to my partners cat they make you wait forever and you can't even see you pet who knows what these "doctors" are doing in the back if they had actually done their Job our sweet cat would not have died all they cared about was about us paying money to keep him their over night and kept saying we should just put him down SHAME ON YOU PEOPLE! The fact you guys are still a business disgusts me

Wendy Gracia

After bringing my kitten here (who was suffering from complications after her surgery), they would not allow me to see her after letting me know she had already passed. They had me waiting in the waiting area for roughly 30 minutes before bringing me into the back room to have the doctor tell me there was nothing they could have done and that sadly she did not make it, after which they had me waiting another 15 minutes before bringing me out front to fill out their paperwork. When we requested to let us see my kitten, they brought us to the back again and her lifeless body had already entered rigor mortis. This was a traumatizing experience after an already difficult night, and I did not witness compassion or kindness from the people at the front desk, but rather a severe ineptitude and a failure to understand the pain a person feels when their pet has passed on. Do not come here if you hope to receive gentle and loving care for your pets. Ridiculous. All they seemed interested in was the money I could offer them, which was a disgusting feeling after everything I had already gone through with my kitten.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Categories

Services