Petwell Veterinary Healthcare
4.7 from 120 reviews
Address 1456 Northside Dr NW B, Atlanta, GA 30318
Phone Number +14048567500
Description Our Vision at PetWell Veterinary Healthcare is to be considered among the top most trusted veterinary care providers in the community with a focus on the lifelong wellbeing of pets and the enhancement of the human animal bond. Our Mission at PetWell Veterinary Healthcare is to provide exceptional veterinary care utilizing a Fear Free approach in a safe, clean, comfortable and welcoming setting. As part of our work-life balance, team-based approach we're here EVERY OTHER weekend. Google does not allow us to show that in the hours tab...
Website https://petwellatl.com/
D'Anna Ramirez
I could not have asked for a better vet experience for my protective pitty Beano. Dr Berger believes that it should be a positive experience for the pets so he makes it to where the pet gets to take their time and become acclimated. He makes sure that treats are already on the floor. The staff is all very patient and kind with you and your pet. Just be aware that if your pet is showing signs that they are too afraid to be touched or handled, Dr Berger will reschedule you with a plan on how to make sure your pet is relaxed the next time. So this "no fear" method can be inconvenient for those who do not want to be rescheduled, but it is extremely necessary for the pet and their experience at the vet. Thank you, Dr Berger! Beano says thank you too!!! My favorite vet experience!!!
Dan Perez
We highly recommend Dr. Berger and Petwell veterinary. They are always fast to respond and answer our questions. We are able to schedule appointments quickly. Dr. Berger has a very calming demeanor and our two anxious dogs do very well in the environment.
Barry Thorpe
If you could leave no stars I would. This clinic has several key issues to be aware of. Inordinate wait time of over an hour was the norm even with an appointment Heavy staff turn over and apathy toward your animals well being. Extremely condescending and rude Doctor care. Text only and passive aggressive communications create a level of distrust in patient care. Lack of transparency and hiding behind a very incomplete records system makes follow up care for our dog difficult. Do yourself a huge favor and avoid this poorly managed practice
ACT T
I took my senior cat for a checkup in early December 2023, as he was experiencing sneezing. However, upon returning home, my cat stopped eating, and it became incredibly difficult to reach the vet for assistance. The only communication method available was through text, and they would only call back at their convenience. It became apparent that once they received payment, their level of care drastically decreased. Tragically, my beloved cat passed away a few days after the visit on 12/18/2023, yet the vet showed no sympathy or support. The only interaction I had with them was during their vacation, where they made it clear that discussing my pet's passing was an inconvenience. A simple gesture such as a sympathy card could have provided some comfort, but it seems my pet meant nothing to this vet. This lack of empathy and care for senior feline patients is unacceptable. If you have a senior cat, I strongly urge you to seek veterinary care elsewhere, as this practice seems to prioritize dogs and lacks compassion for older cats.
Brandon Fish
So glad we found this place! Staff is extremely friendly, knowledgeable and organized. Very clean and cozy rooms as well. We were nervous about getting our cat spayed and they went out of their way to make us comfortable and gave us a really cute personalized binder with pre surgery test results, what to expect, and a take home goodie. Awesome experience!
Ginny Brown
I love Dr. Berger and the entire staff at Petwell. They are very caring and patient with my labs. I moved to Smyrna a few years ago, but still make the trip to Petwell in Atlanta because of how they treat my girls. I highly recommend them for your very important family members.
Business Hours
Monday:08:00AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:08:00AM - 14:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:08:00AM - 14:00PM
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves 30328 and nearby areas
Latest Businesess
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