Animal Focus Vet - Marks
4.1 from 345 reviews
Address 509 Marks St, Henderson, NV 89014
Phone Number +17026753800
Description Animal Focus Vet-Marks is a full service animal hospital. It is our mission to provide state-of-the-art quality health care for your companion which is affordable and convenient. We are here to service the cities of Henderson, NV, Las Vegas, NV, North Las Vegas, NV, Boulder City, NV, Pahrump, NV, Kingman, AZ, Bullhead City, AZ and more!
Lauren G
My mom's cat was taken here for an emergency visit because they were open on a Saturday. I don't know why she agreed to services that she couldn't afford, but they are now holding her cat and will not give it back until she pays $6000. When she tried to pick up her cat, their office cat scratched and bit her and the receptionist told my mom that they had insurance if she wanted to contact lawyer. They refused to even let my mom see her own cat. When I came in to try to help my mom the next day, they had mopped the floor and left it soaking wet. Very dangerous. A lady had come in on crutches with her puppy and others walked on the wet floor which became extremely dirty immediately because it wasn't dry and tracked dirt everywhere. I demanded for the assistant to bring her cat so we could see her because at this point how could we even verify any work has been done. The vet had no idea that teeth had been pulled and my mom's cat had blood all over her face and her fur was very matted. She was supposed to be treated for an anal gland surgery and they added the dental procedures last minute to run up the bill. They are charging her $1500 in transport fees alone. The doctor would not come out to talk to us either. You want $6000 but you can't even tell us how the surgery went or anything about the recovery? The assistant had no idea what surgeries were even performed. I was so stressed out because this cat Also belonged to my grandmother who passed away this year and her funeral was on my birthday. I moved my mom and her cat into my house to help her and now my mom is going to lose her cat too because she can't come up with $6000 in 10 days. She is willing to make a payment plan, but they would rather keep the cat hostage claiming it is their property now and it will be considered abandoned if she can't pay. After our visit I ended up in the ER and fighting off being sick and dealing with so much anxiety from this whole situation. I have made numerous calls to other vets, humane society, 211, 311, lawyers and police. All the vets i called said they have never heard of anyone actually keeping a cat from an owner like this. I have read other reviews about how they try to sell ppl and take their money. Believe them. I wish I could give negative stars for this business.
Kisha & Paul
Amazing! AFV has taken care of our puppy from his first visit to his neuter surgery. All questions were answered with knowledge and professionalism. His surgery went well and he heeled famously, without complication. Any request over the phone is taken care of in timely manner. Dr. Cain is knowledgeable and personable.
Angelique Heidt
I love this Vet. Dr. Sneed saved my dogs life. Blaze, my Siberian Husky has ZRD (Zinc Deficiency) he breaks out in plaques and has sores all over his face and paws. I had no idea what was going on with my doggo. He was very sick and had sores on his jaw and eye. He was lethargic and not eating as well as losing weight. he was just not being my husky. Dr. Sneed went into action and did whatever he could to help and diagnose, including bloodwork, biopsies, scrapes for infection, the whole 9 yards. The biopsy came back with ZRD. Dr. Sneed went out of his way to find out everything he could about ZRD because it is quite rare. He called different people and vets to find what we could do as far as medication, food, and lifestyle changes to help my Husky. With his help, he came up with a food and medication regimen to help with breakouts, and with what we are doing, we have had minimal breakouts. Dr. Sneed and Animal Focus Vet Mark's may be on the pricy side. However, you get the care you pay for. They have a state of the art facility, and the staff treat you like family. Dr. Sneed and his staff and facility are amazing, and I recommend them to everyone I know who has a fur baby or any pet. Thank you, Dr. Sneed and Staff Blaze and his family love your animal hospital! Pics of some breakouts and a healthy Blaze.
Adam Caminata
Ever since they were bought out by “ Animal Focus Group” the service has gone to complete $hit. Long hold times on phone , long wait time even with appointment! Quality of care non existent! Take your pets anywhere else!
Jess R
I use to love this place but ever since they changed management and increased their pricing to outrageous amounts (we paid in the thousands for things like xrays when we thought our puppy might have broken his leg, it's absolutely insane) we had to leave and look for more affordable vet care. I've also been trying to get the records of my animals for the past year to have on hand for new vets and still have yet to receive them. Tried to have a different vet office (the one on Mountain Vista) try and request them and they still haven't received them either despite requesting from a visit last year. Don't go here unless you want to go into debt because that's what this place did to us.
Kim T
My older dog passed away two years ago. Because I didn’t like the care at animal focus and felt that I was constantly being up sold more services that weren’t needed for a geriatric dog, I made a change to a different vet during his last year. Since then, I can’t seem to get off of their customer list and continue to get reminders in the mail, emails which I’ve unsubscribed to, text messages which I’ve reported a spam, but somehow they will not release my personal information and continue to send me their marketing material and reminders about a dog who is no longer with us. I quit going here for a reason, and now my personal privacy info will not be released, two years later. Nobody enjoys getting vaccination reminders about a dog who they lost years prior because the vet can’t figure out how to manage their own records.
Business Hours
Monday:07:00AM - 17:00PMTuesday:07:00AM - 17:00PMWednesday:07:00AM - 17:00PMThursday:07:00AM - 17:00PMFriday:07:00AM - 17:00PMSaturday:07:00AM - 17:00PMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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