Address 2932 NW 63rd St, Oklahoma City, OK 73116
Phone Number +14058430763
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ok/oklahoma-city-store0215.html
I came to PetSmart at 63rd and North May because I saw an online dog bed at a great price and I wanted to see if they had the same bed in stock. When I approached a young lady that was supposed to be a manager she was very rude, she did not have a name tag on so I could not identify her. However my grandson wanted a hamster. There happened to be another young lady in the store her name was Kayla. She made the rest of my shop shopping experience so awesome, she was kind patient and had a whale of knowledge about all of her products. She changed my whole mood and I was sorry to hear that she will not be continuing at this store but will go to another location. Kayla will be a great leader for whatever location. THANK YOU KAYLA, I T WAS A BLESSING AND PLEASURE MEETING YOU ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🌹🌹💯🌹💯🌹🌹💯🌹💯🌹🌹💯🌹💯🌹🌹💯💯🔥🔥🌹🌹💯🌹💯💯🔥🔥🔥🔥
Had to get my babies some treats. Love the new points program. Very friendly, helpful staff
Three weeks ago I set up a grooming appointment for my miniature poodle. Pomeranian mix. He is four years old and I get him room three times a year twice in the Summer and once in the winter. When I set up my appointment, I had a $20 off coupon. So silly me decide to save a little money from his normal groomer. Took the dog to the groomer six hours later I get a call saying the dog cannot be completed due to him not being into it. once I got to the store, I picked up the dog and he still needed his face and all of his front claws done. Now I have taken my dog to the groomer multiple times with multiple groomers and not once have they not been able to complete the dog. Now I have to pay my original groomer and additional $45 to finish their job while on top of that the $20 coupon was not applied because they did not explain to me that you needed the coupon when you returned. Question who keeps all of their coupons when you make an appointment with the coupon anyways, I talked to Matt, the manager and told her the whole story and she came back on the phone talking about something that was completely unrelated to what I was complaining about. I told her I’m over it and she said OK and hung up the phone. So I will be calling corporate office tomorrow, but I want you to know that this particular facility does not treat its customers With respect
I took my little guy in for a haircut at this location. I made it very clear that he has a clasped trachea and it is noted on his account. When I came back to get him, there was a complete misunderstanding (on my part). He just got a bath. So I scheduled to bring him back for his haircut the following Friday. He started coughing very severely right after his appt. He has all of shots, to include kennel cough. I called to ask if a leash was put around his neck and not on his body, because of the cough and trachea issue. Of course, I was told no and that he would need clearance from the vet before he could come back, due to him coughing. I was told there was TRAUMA to his trachea. This tells me a leash was put around his neck. This could have killed my fur baby. What harm does it take to read that he has a clasped trachea and go an extra step. He isn't an aggressive baby at all. He's the sweetest thing. It took me over a month on meds to get him better. I recently took him to get a haircut and he knew what was going on. He shook and cried all the way to the new place (which is an individual). This has NEVER happened before. Thankfully, she was very gentle with him and slowly we will get him past this trauma.
This store is great! Clean and great employees. The item I went in for was on sale when I got there. And there was a puppy obedience class going on while I shopped...so cute!
They have everything that a PetSmart should as well as helpful staff. This particular store needs some TLC. It is looking pretty run down. So are its neighbors so maybe the businesses gave up on this part of town.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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