Northgate Animal Hospital

4.7 from 276 reviews

Address 1055 Denise Rd, Rochester, NY 14616

Phone Number +15858652390

Reviews
April

This should be zero stars. This vet needs to stop practicing. He has made multiple mistakes in back to back procedures on a dog that required intervention by another vet. I should be able to trust my vet when he says he's capable, trusting that if he can't help my pet he would admit it or refer me. My dog is suffering. STAY AWAY!!!!!

Danielle Lillie

Been going there my entire life. Had numerous pets treated. Love everyone there as family. Great people. Dr John is great. Truly care about the pet and what is best for the animal. Not about the money;they're about caring for the pet property

Sherry

Everyone here is kind, caring and thoughtful. Dr Hughs is thorough, gentle and professional. They do not have evening hours but Dr. Hughs has called me at 7pm. We have been going to Northgate for 6 years now and we are very happy that we switched to here.

Matt Burton

We Love that Dr. Hughes, Wendy, Deb, Kathy, and Rachel have taken such Great care and compassion with our fur kid over the last 12 years. We have a new puppy and look forward to having the same experience going forward.

Jenn Conway

Dr Hughes fails to do routine exams on your fur babies. No blood work nothing. He knew he had to watch my little dogs anal glands as another vet we had to go to she had 1 ruptured and a spot on the other. He never checked them. Then 2 months after her physical with him she had a tumor the size of a golf ball. He stated it wasn’t her anal gland he seemed to think there’s only 1. Cornell found not only was it her anal gland for 2 years he was supposed to be watching but she had cushings disease found on a basic ER blood test going into Cornell. She was only 9 died last week from his incompetence. He wouldn’t even do a biopsy he looked at the tech and said he wouldn’t know how to stop the bleeding from a biopsy!! Now she’s gone. Had him for 23 years. And thinking back all he ever says is your dog has cancer and needs to be put down with no tests nothing! Take your furbabies to Cornell or doorbellvet or Hamlin coldwater. Because this guy is completely incompetent. My baby girl and her big brother now looking for her. She only lived half her life because of this place

Grace Turpin

I absolutely love all the staff at Northgate Animal Hospital. They genuinely care about the animals and Dr Hughes is so kind and caring when dealing with the pets. Thank God for all the wonderful people at Northgate Animal Hospital.

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Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 12:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Planning

  • Appointments recommended

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