Petco

Reviews

Sunday K

I was greeted and offered help which is nice considering this is no longer the norm when it should be in retail and service industry. I'm far from a neat freak, and even I was taken aback at how dirty the floor was. It looks like it has not seen a broom or a mop is quite sometimes.

Jessica Hance

Took my dog in for a MUCH needed grooming and was not disappointed. They did an AMAZING job! He came out all fluffy and smelling wonderful. I was also really impressed that they were able to clip his nails, as it’s always been a struggle for me (he will not let me). Customer service is great as well. Price is more than fair. I highly recommend!

Anne “Anna” S

I’ve given 2 stars because my 10 lb Yorkie looks fine. But I’ve been overcharged for about 3-4 years. I only take her about 3 times per year because I can’t afford more. I’ve taken her several times in Arlington TX & 2 or 3 times in Abilene TX. Just the basic wash & cut done each time. After all the times that I’ve used them- I’ve been charged for a small dog instead of an extra small dog. No Petco employee has informed me that I was being overcharged. I’ve interacted with several AND I have always tipped the groomer. I won’t go back. I received a message regarding my less than stellar review. See below. They’re really sorry that I’ve been overcharged all this time but not sorry enough to offer a refund for the overcharges. How about that? It says a lot imo. Changed to 1 star bc it’s as low as I can get.

Sharon Terrell

Had a very unsatisfactory experience. Jamie the cashier was rude and dismissive to our needs , we opened an account and she refused to talk to the me the mother of teen trying to start an account for first time . She kept turning her face to ignore me and ask my teen questions.She acted like we were bothering her and I felt she was angry to be working. I was going to get my grandaughter a beta but signage was deceptive and we thought we were purchasing a beta for 7.99 but it rang up 24.99 when I told her no were not paying that when sign says 7.99.so she deleted purchase and we left. But before that transaction I spent 100 on my teen daughter aquarium and accessories. I felt totally disrespected and angry my experience was so ridiculously bad and cashier had no clue how customer service works , i regret going to your store .Please Train better . 🙏

Lee Stroh

Great groom for my doodle! They gave the cut exactly as we asked in a good amount of time, and with a fair price. Definitely recommend for doodles and all doggos alike!

john rambo

I have been a loyal customer of petco for years.my little Pom Toby is groomed here.i buy food ,toys ect.several days ago I was in to buy my grand dog some treats.the clerk ask did i want to contribute to the animal fund to which I reply no thank you not at this time.she say well that’s up to you.its your decision.i said yes,yes it is.why did you say that ? It all escalated from that as you can see on tape I’m sure.i am a 70 year old man that has never been talked to ,down to for such as that.as you can imagine I won’t be back.i can only invite anyone that may have recorded the incident to please share,post on social media.in hopes it will go viral

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

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