Buffalo Gap Road Animal Clinic

Reviews

A Google User

I needed to get a missing vaccine for a last minute boarding for my cat. I appreciated how the vet was very accommodating and said he could take him in the same day. However, the facility and exam room were incredibly disorganized, dark and looked filthy. He handled my cat very aggressively which caused the cat to become very defensive and vocal - he then said he was too scared to touch my cat and that he didn’t have anything to protect himself against him. He was incredibly rude during the whole interaction and was borderline screaming, I should have listened to reviews about bedside manner and the facilities. Myself and other friends have been to many vets that are like this with cats - do not offer to care for cats if you don’t know how to work with them.

A Google User

Took my cat here to get neutered. The place reeked of urine I should've left right then. My poor cat was covered in urine when I came to pick him up. I had to bathe him and then bleach and wash his cat carrier twice to get the stink out. I had to throw away the towel I had put down in the carrier. Who knows how long my poor cat sat in his own urine right after surgery! Unsanitary and I'm lucky he didn't end up with an infection. The price was cheaper than others and now I know why.

A Google User

Very happy with the service, communication, and knowledge! I was a little hesitant trying this clinic because of the 3.5 star rating. But I called since my ferret was sick and nobody else wanted to see him. Unfortunately, my ferret ended up passing away before I could get in the car. But I liked the uncomplicated and friendly service I received on the phone, so I took my poodle here a couple months after my ferret passed. The dog had a lump on his belly. Dr. Hitchcock got us in the same day to do an exam. Two days later we were back to operate. Everything went well, my dog healed up beautifully. Dr. Hitchcock even called post op to check on him. On top of that, they only charged me $260 for everything, including exam, operating, and a week long antibiotics regime.

A Google User

We needed someone local who could trim our Conure’s beak and claws and after calling a lot of places, this is where we were eventually sent. I called and was able to get in right away and he did a great job and now our bird can eat and sleep comfortably without his beak interfering. We’ll be going back as needed now.

A Google User

My elderly chihuahua mix (10 years old) was attacked by a large dog on a Friday morning. I called everywhere to see who could take her and also would accept a payment plan as I hadn’t gotten my check yet. He assured me that he took payment plans and to go ahead and bring her in. When I came in I was told to go weigh my dog myself, which really wasn’t a problem, then when I was asked for my information he was very short and was rushing me, also not too big of a deal. Then, as my dog is sitting on the exam table with two large gashes in her neck that are dripping blood everywhere, he looks at her paws instead and says “Her nails need to be cut too.” Yes, my dogs nails get long, it’s been a problem her whole life, I admit it’s a hassle cutting them and since she’s old I just let it slide a lot. BUT SHES HERE FOR TRAUMA TO HER NECK, SHE IS LEAKING LIKE A FAUCET ON YOUR TABLE. When we finally take her to the back, he has me put her in a kennel with a piece of newspaper down and says she’ll be ready this evening. No time, so I assume he’ll call me, vets always do. He calls me right before closing and says “Are you coming to get your dog?” Yes, I didn’t know she was ready but I’m on my way. He then asks if I have any money to put towards the bill. I say “No sir, I explained to you before I arrived that I get paid tomorrow, I wouldn’t be able to pay you today. I have $10 to my name.” He then laughs at me and says “We’ll then you can come pick her up in the morning and hangs up. Long story short, I paid $200 for my dog to simply be sewn up. She was filthy when I got her back, still covered in her own blood, her collar hadn’t even been removed (mind you she has some pretty serious neck wounds), and she has clearly urinated on herself, I could smell it. He only sent me home with 6 antibiotic pills, no pain relievers, no cone, nothing. Now, 6 days later, I’ve had to take her to ANOTHER vet and spend $400 more to be told she has an abscess and her wounds are now infected. Sorry, but 0/10 do NOT recommend this vet.

A Google User

Dr. Hitchcock is AWESOME. Very practical and knowledgeable. He communicates very directly with you about your animal and addresses concerns. Little to no wait time at all for appointments, and very reasonable cost $ for care for neutering and shots for our two cats. Definitely recommend!

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Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:08:00AM - 12:00PMSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services