Staten Island Animal Hospital

Reviews

Ryan Nicotera

If I could rate this establishment zero stars I would. I wanted to add onto the story below. Winka is also my cat and as mentioned by Amanda, during a routine procedure (shaving a mat on her back), a catheter used to administer anesthetic was left in Winka’s arm after the procedure, still attached to her vein. When we brought her home, Winka pulled out the tube and immediately began bleeding out. In a panic we called the animal hospital and they said it had been left in as an “oversight.” They told us both the same thing and used the same word - “oversight.” If such an “oversight” happened while treating a human patient, this would’ve been malpractice case. Our house looked like a murder scene - there was blood everywhere. If we had not been able to get her back in time she would’ve died. Since this happened, the arm that was harmed now jerks spasmodically. It never did before that day. So a simple procedure resulted in an emotionally traumatized and neurologically damaged pet, and they had the gall to charge us $188 for it. If you value your pet’s life, do not bring them to Staten Island Animal Hospital under any circumstances.

Maddison Muniz

always been a pleasure bring our dogs here. very clean & friendly atmosphere. vet techs are always patient & helpful. their app is also super useful.

Tohm Clamz

I seriously wish I had read the reviews before calling this place! Can't give less than 1 star or I'd have given none at all. Do not waste your time with this place! Called around 4pm and got an appointment on the same day April 1st for 6pm for my 9 year old female cat. They said they were slightly backed up when we arrived. She was extremely weak an not moving much, didn't eat or drink since the day before and suddenly her urine was dark red orange. She sat in her carrier for an hour and a half in their waiting room gradually getting worse while a person who came afterward was taken in. She had to be put to sleep because of how much worse she had gotten. Before walking in she wasn't as bad as when she left.

amanda foresta

ZERO STARS! STAY AWAY FROM THIS PLACE! I repeat STAY AWAY…it took me a long time to sit down and write this due to my anger. I had the misfortune of dealing with these people when I brought in my cat, Winka, for her shots & for a chipping and grooming back in April of 2023. No issues when she received her shots BUT for her grooming and chipping and to quote the brain dead vet “an oversight” almost caused my cats death. She was retuned to me with a plastic tube STILL IN HER ARM and when we got home she immediately pulled it out causing blood to spew everywhere. This then resulted in an almost 2 hour struggle to get my sedated cat back to these people as she was terrified and bleeding out all over my apartment, it looked like a crime scene. We finally brought her back after numerous calls and was told yet again they didn’t know why it happened and why that piece was left in her arm that it was an “oversight”….They are lucky I haven’t sued them and then they had the audacity to still expect payment even though the service I requested wasn’t done properly. If you care about your pet, don’t ever leave them in the care of these negligent, greedy, awful people.

Erica Guash

We’ve been going to VCA for about 10 years, I have an 11 yr old Shih tzu, she gives them a hard time, but they have a lot of patience with her and give her the best care. You can tell, the entire staff really loves every animal that comes in and gives them the best care. All of the staff is very friendly and always follows up after our appointments . Thank you VCA for always taking such great care of our girl!!

Elizabeth Campanella

We've been taking our dogs here for many years, Dr. Ruderman (now retired) was our amazing vet. One Saturday afternoon in November of 2014, when our first dog Louie became suddenly ill, we rushed him there as an emergency. It became clear that the best course of treatment for him was to cross the Rainbow Bridge, and it was past closing by this time. The staff stayed there late with us, allowing additional family from different ends of the island and New Jersey too, to get there so they could say goodbye. They never rushed us or made us feel as if we were an inconvenience to them. They made sure to tell us multiple times to take all the time we needed and even asked us if we needed more time before we eventually left. I will forever be grateful to Dr. Ruderman and the staff for taking such a traumatic event and helping to make it just a little bit easier. This was the first pet that I have ever had to make this decision for, and we were absolutely heartbroken. Dr. Ruderman always explained every detail of any treatment he was recommending, whether it was in regard to medication he was prescribing, why he chose this med instead of another, and any course of treatment. He always made sure to explain every detail of any diagnosis and took more than enough time to answer all of our questions. As much as we miss him, we are very happy with the new doctor our dogs see now. I would definitely recommend this office if you are looking for a vet.

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Business Hours
Monday:09:00AM - 19:00PMTuesday:09:00AM - 19:00PMWednesday:09:00AM - 19:00PMThursday:09:00AM - 19:00PMFriday:09:00AM - 19:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services