Petco

Reviews

mya thway

Amy was the groomer, we requested the haircut for my papillon and mentioned the size of the hair length of the dog which was about 3cm and my dog came home nothing changed. Amy asked if we wanted to grind the nail too but did not explain the cost involved. I booked with $53 and ended up charging $103.80.   I called her and the manager Britney and they both were very rude and lied about the whole situation. The manager said said they would not do anything about it because it was over a week which was only 3 days ago. You already paid which means you agree on everything that we did. The manager herself was not professional in handling the situation and robbed my money.

Kathy Carlson

Nice store with helpful staff. I was looking for live crickets for a gecko. They had all sizes available. I left with toys and treats for my dog plus a dozen small crickets for my granddaughters gecko.

Miranda Keith

Had to get a new hamster. This store handled the return, even though it was a different Petco's animal. Brittany helped us. She knew which type of hamster to grab, knew which were more social, and sent us home with a winner. The quality re-election has made all the difference.

Michelle B

They need more people working! Shouldn't have to be the only one trying to check out and taking 10 minutes for anyone to come.

Abby Buenneke

I had a happy return to make and the girl who helped me was cheerful and also had good information about kitty food, since I needed to buy that, too.

Reese Diericks

I won't be returning to this location and I would suggest the same for others. The employees didn't care about anything and were very rude. There were at least 8 dried pee spots, as well as 3 wet pee spots, and at least 3 or 4 poop spots, even though there were 3 employees on the floor, 2 of which were just standing and talking about personal things to the one cleaning the chinchilla cage. No one bothered to clean up anything. None of the accident stations had any paper towels, bags or spray, so it's not like pet parents had access to anything. When I had asked for something to pick up an accident our puppy had the lady at the register scoffed at me and rolled her eyes before walking away to grab the bag. We were there for about 20 minutes, they were standing next to 2 of the pee spots. It is incredibly unsanitary, and directly violates infectious disease control protocol. I hope an inspector comes and intervenes before someone or their fur baby gets sick from what should be a safe place for them.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories