Happy Hearts Pet Care

4.6 from 123 reviews

Address 327 Nelson St SW, Atlanta, GA 30313

Phone Number +14049419042

Description Luxury pet spa services are now in the Castleberry Hill Neighborhood! We are offering that at home feel with Cageless grooming and lots of love! Come in and check out our services and Add Ons! Follow us on Social media @happyheartspetcareATL for updates! Thank you for always choosing Happy Hearts Pet Care!!

Website http://www.happyheartspcs.com/

Reviews
Shante Stevenson

I'm so happy I found this grooming location in Atlanta! Service was amazing! The groomers were extremely kind And very gentle with my pup. I feel like it's hard to find people that love what they do when it comes to our little fluffy companions. Also, the price wasn't too bad nor too expensive to me. Before service, they explained the details of the cost for the cut. I definitely appreciate that because I've been to Grooming locations where they charge extra once you check out. I will definitely be back and I will tell all my family and friends!

Jennifer King

Just moving to Atlanta recently, and I had no idea where to get my pup groomed… upon my search I stumbled upon Happy Hearts ! And I am soooo happy with my pups grooming and care. Everyone from the front desk to the groomers were welcoming, professional, and it gave your dog is there dog and that is a great feeling to have. They offer so much besides just grooming such as vaccines on special days to daycare and they for sure have sold me as being a client ! Don’t question it just bring your pooch on by ! You will not be disappointed !

DJ EVRSINCE (DJ EVRSINCE)

I will never return here for a grooming. I was told one price then an extra fee was added for matting that was beyond what a typical PerSmart would even charge, and she nipped the top of my dogs head. $105 total for a bath and buzz cut lol a big joke is what this place is. Save your time and money

Keisha Tutt Waites

This black owned groomer does such a great job on my Goldendoodle puppy. He looks so good and smells great. This was his second time and his cut was even and super soft. The cost was pricey but I wanted a perfect cut for him. I will return.

Ondine Raccio

I want to start by acknowledging Wayne and his team's consistent excellent service with my Sproodle. Despite previous groomers insisting on shaving him down, Wayne's team has always gone the extra mile to maintain my dog's appearance, even dealing with mats and his spirited demeanor. However, my recent visit was marred by a less than satisfactory encounter with the lady at the front desk. While I was pleased with the grooming results, her attitude regarding payment was off-putting. Having paid via my phone beforehand, she insisted I hadn't, exclaiming “no you didn’t” which I found unprofessional. Additionally, the public weighing of my dog for price confirmation felt unnecessary, especially with other customers present who weren't subjected to the same process. This experience has soured my perception, despite the excellent work done by Wayne and his team. Factoring in Atlanta traffic, their location is an hour from me and I always thought the journey was worth it. I'm now considering alternatives due to this negative encounter. My intention is not to criticize, but encountering such attitude makes me hesitant to return.

Skylar Gibson

Great groomers but severely lacking in the customer service and professionalism department. The fees and related policies frequently change and aren’t reflected in the service agreement, creating confusion. Each interaction with HappyHearts seems to bring unexpected additional fees, such as matting fees for a short-haired dog who is brushed daily, and late cancellation fees, even when appointments are canceled within the specified window. Adding insult to injury, they are not well-versed in their own service agreement, which they encourage customers to review whenever conflicts arise. Lots of room from improvement.

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Business Hours
Monday:ClosedTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:09:00AM - 17:00PMSunday:Closed

From the business

  • Identifies as Black-owned

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payments

  • Debit cards
  • NFC mobile payments
  • Credit cards > MasterCard

Categories

Services

Serves Atlanta and nearby areas


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