Cats & Critters Veterinary Hospital
4.7 from 303 reviews
Address 32 Somerton St, Rochester, NY 14607
Phone Number +15854424373
Description Cats & Critters: Providing Exceptional Care Cats & Critters Veterinary Hospital provides exceptional care to cats, small mammals, and exotic pets in Rochester, NY and the surrounding communities. While traditional hospitals may accept these types of animals, you will not find the same level of knowledge or quality of services that we provide at Cats & Critters.
Website https://thrivepetcare.com/locations/new-york/rochester/cats-and-critters/%3F
JoAnn C
All the staff at Cats and Critters are highly professional, very caring for not only their patients but for the pet parent too! In the 9 years I have been taking my kitty to Dr Hach she never ceases to amaze me with her gentleness and intuitiveness to the needs of my kitty with each visit. She is a highly experienced vet whom we trust and I am so thankful to her and all the wonderful staff at Cats and Critters!
Rhonda Turner
Very healthy place to bring my kitty, Precious, who lived to be almost 21 years old. During our visits there was always exceptional knowledge and care. They even sent me a card. My thank you is long overdue. I really appreciate their expertise and kindness while helping me manage Precious's health.
Noelle CG
Cats & Critters is a beautiful place where they genuinely care for your pets. We have been taking our kitty there for years and have received exceptional service every time. Dr Hach is amazing at what she does, and all the techs have shown an extremely high amount of skill and compassion in our visits. We are glad that we have such a great vet clinic in Rochester!
Christy Behe
Cats & Critters is a wonderful practice. They are friendly, knowledgable, and take good care of my pet rabbit. I am very happy to have my rabbit a patient of Dr. Hach’s!
Emily Hoffman
I don't think I could dream up a better cat vet. The waiting room has little cubbies next to seating for your carrier so that your cat has less stress. All the office employees are super kind, knowledgeable, and helpful. Drs, techs, and office staff are quick to respond to messages and emails. Medicines are filled quickly and rx foods are always in stock. You get into a room very quickly and I have really waited over 10 minutes. The rooms are clean and spacious and some even have great windows for your cats viewing pleasure. I've seen the critter specialist Dr for healthy rats checkups and was impressed at her deftness and handling of the two squirming girls. My favorite vet is Dr. Hach. I should change that to my favorite cat vet EVER. The way the doctor speaks with and handles even the sickest or most stressed cat is incredible. It will make you start questioning if the Dr. is psychic or maybe a cat in past life. She's just that amazing! She cares for my chronically ill cat that requires multiple medicines and new, strange problems that periodically pop up. Dr. Hach is not afraid to consult with other vets or refer you to specialists and handles conversations about quality of life with honesty and compassion. It's nearly impossible to get into a new vet practice and there are long waits for appointment times. This is a city-wide and probably statewide and further. Vet clinics are increasingly understaffed and booked full but Cats & Critters continues to provide amazing, trustworthy services with smiles, skills and compassion.
beanshirazi
I have been with Dr. J. Hach for nearly 20 years. From an especially-needed home visit for a particularly difficult euthanasia to ongoing care for various adult & senior cats I've adopted, the vets (in general) and Dr. Hach (in particular) have always offered great care, consideration, and fair value. As long as I keep cats, my cats will come here. There is, very frankly, no criticism I can offer of this practice (and I work in human healthcare, so I have a pretty high standard). If I had an "ask" of the practice, it would be restarting their boarding program: this is one place my current pet LIKED boarding when I am out of town!
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 17:00PMSaturday:08:00AM - 14:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Serves Swillburg and nearby areas
Latest Businesess
The Pawsitive Cat Cafe
120 East Ave #100, Rochester, NY 14604
+15854344104
Greece Town Animal Control
+15855814025
ALL4PetsWNY
+15857275142
Animal Rights Rochester
+15854453599
Pet Adoption Network
+15853389175
Rochester Hope for Pets
+15855327406
The Animal Service League, Inc.
+15853426099
Rescued Treasures Pet Adoptions
Mailing Address:, 3177 Latta Rd Box 161, Rochester, NY 14612
New 2 U Rescue
mailing address only - Foster based - no shelter, 1857 Dewey Ave Box 15496, Rochester, NY 14615
+15853718884
Rochester Animal Services
184 Verona St, Rochester, NY 14608
+15854287274