Address 2310 Spring Forest Rd, Raleigh, NC 27615
Phone Number +19198787387
Boarding team is really friendly and helpful. I had my three cats stay well I was on vacation and they were very well taken care of. Hospital team met my needs and understand my concerns about my animals needs. I would recommend any service at this facility.
I drive Uber and dropped my passenger off next-door at CVS. I decided to park and stretch my legs for a few minutes in this animal hospital’s parking lot. Promptly, they confronted me, asking me who I was. I politely told them I was just driving Uber and needed to rest for a minute, but they insisted I leave. This was on a Sunday when the parking lot was empty. I found it pretty rude to be so paranoid about someone using a parking spot for a few minutes. Would never board my animals here after this experience.
We have been using Spring Forest Animal Hospital for years. They know our dogs the minute they see them and have relationships with each. We wouldn’t board anywhere else.
Do not take your animal to this vet. We took in a new cat recently that needed to be rehomed. She got her vaccinations a couple weeks ago and we left with directives from Dr. Gore to bring her back to get her spayed. We made the appointment and my husband dropped her off for the surgery. We received a phone call an hour and a half later explaining that when they shaved her before surgery they found a tattoo indicating that she had already been spayed. Then the receptionist proceeded to tell me that they “cut into her to make sure there wasn’t a uterus”. They did not have reason or consent to cut into an animal that was clearly marked with an indicator that she was already spayed. After getting extremely upset, Dr. Gore called me back and was extremely unprofessional claiming she has done this at least ten times before to confirm there wasn’t a uterus and that all ten times had proven that the markings were correct. It wasn’t their decision to perform a surgery that was 100% unnecessary. When I asked for a copy of the consent form for the surgery they said they never have people sign a form and did not read or show my husband the consent form. They then proceeded to hand me one that was written on stating “verbal consent”. Do not take your pets to this vet. I now have a cat with sutures and a cone who went under full anesthesia for no reason. Unbelievable. Edit to add: I finally got to take a closer look at my cats tummy and the incision. Not only is the tattoo completely visible, you can see that the new incision “to double check if the cat had a uterus” is on top of the scar from the initial incision and there’s a portion of the old scar CLEARLY VISIBLE where they cut into her again. THEY KNEW SHE WAS SPAYED.
Amazing! Economical, kind, and personable local business. I love both their boarding side and their vet side. So does my dog!
This facility came highly recommended to us and has lived up to the hype. Caring professionals make up the facilities work force. My dogs love Dr. Gore and her staff.
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:ClosedSunday:16:00PM - 18:00PM
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Serves Durham and nearby areas