BluePearl Pet Hospital
3.7 from 392 reviews
Address 555 Morrill Ave, Reno, NV 89512
Phone Number +17753588555
Description BluePearl Pet Hospital, formerly Sierra Veterinary Specialists & Emergency Center, is an emergency pet hospital offering treatment for serious injuries and illnesses, as well as urgent care services. We have highly trained staff who use diagnostic methods such as ultrasound and X-rays for your pet. Along with 24-hour emergency and critical care services, we provide specialty veterinary care by appointment. We offer cardiology, dentistry and oral surgery, dermatology, advanced diagnostic imaging, internal medicine, interventional radiology, neurology, rehabilitation, and surgeries including orthopedic, oncologic, neurosurgery, and more. If your pet is experiencing an emergency, call us right away.
Tres Bandidas
I was DEVASTATED when my little chihuahua broke his bottom jaw in 2 places. I thought he was going to die. I was literally waiting for the doctor to come in and tell me the bad news. I was sitting under the darkest cloud of what I felt was DOOM for my little Boy -Ziggy:..and then “Sunshine” walked in and her name was Dr. Emily Renner. She had the most soothing, voice and beautiful smile. Her energy was calming and every word she said to me made me feel at ease and gave me HOPE. I was FINALLY able to calm down after such a traumatic experience. When I left my little boy at the hospital for his surgery I knew he was in the Most AMAZING hands and the best team I could have asked for . Thank you from the bottom of my heart Dr. Renner and team for saving my little guy. You all are MIRACLE workers and Ziggy and I will FOREVER be grateful. I HIGHLY RECOMMEND.: Love , Ziggy and Family Before and After pics included ♥️
Chelsea Jones
I just remembered that I forgot to write a review for this amazing place when we lost our very loved, sweet dog Arya. My dog had fluid around her lungs and it became a very serious emergency. I took her here to get treatment and I could not speak more highly of how amazing and compassionate the staff was. My husband and I found ourselves in a very hard position of having to let our dog go and before we had to make that decision they gave us all the educated information and advice on what they thought we should do. I loved that they were driven by caring for my dog and what would be best for her well-being instead of the money. They truly love animals here and would never want to see them suffer. We appreciated how much time they spent with us giving every detail of the process. We got to spend all the time we wanted in the room with our dog before having to say goodbye. They told us to take our time and we never felt rushed and we got to be with her to the very end. Even though it was one of the hardest things I have had to experience, we just felt so much love are it made the world of difference. We are blessed God lead us here when we needed them. Thank you to all the staff ❤️
Lynn Bailey
We have used this facility multiple times and have never had a bad experience. Excellent care has always been given to our pets. Reasonable wait times given it’s a pet ER. I’ve always received thorough information and all my questions answered. I never worry about bringing my pets here in an emergency situation. The friendly staff, help yourself well stocked coffee/tea bar is an added bonus.
S. Sampson
I am having a difficult time writing this review because I just feel there are NO WORDS to truly explain how loving, kind, compassionate and professional Dr. Jones, Crystal and all the staff were this week when I found myself in a very scary and heartbreaking situation with my beloved Boston Terrier. When I got home from work my precious best friend was struggling. I made a call to BluePearl knowing I needed help giving him peace. From the phone call to our arrival, we were treated with nothing but the utmost dignity, respect and love. I was counseled in great & gentle detail by various staff members about the entire process and how the staff would assist us in making the last moments of his precious lift peaceful, loving and Godly. The room we were hosted in was private, clean, comfortable and there was no pressure from the staff on how long it took us to say our goodbye. Additionally, I was incredibly impressed on how they assisted me to manage with his final resting arrangements. Thank you all - you were truly a blessing to me & Sammy this week and I am beyond grateful for the love and support you gave to us. May God bless and protect you all! Your work is truly an asset to our community.
Patti Goldman
Took dig in after a seizure. Everyone from the front desk ladies to the techs, the ICU nurses, and Dr Lee and Dr Mangeli were so concerned and caring. It was determined our Ernie had a stroke and they gave him excellent care and sent him home te next day with detailed instructions and meds with instructions to follow up with our vet. I would advice anyone with an emergency to take there loved ones here.
Terry Popish
I feel that both the Blue Pearl Hospital and the surgeon Dr. MacLellan were negligent in the post operative care of my dog “Sherpa”. I had repeated ER visits post-surgery costing me thousands of dollars above and beyond the cost of the initial surgery. The travel time, financial hardship, and tremendous stress that my family experienced plus the additional pain and suffering that my dog has endured could have been prevented had antibiotics been prescribed upon discharge from surgery and a follow up visit would have been scheduled with the surgeon or equivalent (since he was on vacation) . The Blue Pearl staff lacks empathy for both the pet and owner. Due to the unwillingness to communicate with me or to follow-up on Sherpa’s condition by both Dr. MacLellan and the Blue Pearl staff, I was forced to seek medical treatment at another hospital 3 hours from my home where Sherpa received the proper, compassionate care that he deserved. ***To the response from Blue Pearl-I have tried to speak with your surgeon that preformed his surgery and was told that because I went to another hospital for emergency treatment (#1 you were closed for 2 days & #2 his surgeon was on vacation) that he would not see him, that I needed to go to the other facility that gave him emergency care.
Business Hours
Monday:ClosedTuesday:07:00AM - 00:00AMWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:00:00AM - 08:00AMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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