Pinion Veterinary Hospital

Reviews

Chris Castillo

Pick a more professional veterinary office. The wait times are horrendous, expect to sit for at least an hour. One time I received an email saying I had a follow-up appointment. I drove across town, stressed my pet out, and when I got there they said oops sorry it was a computer mistake. I forgave it the first few issues, everyone has off days, but it's every single visit. Today they wrote down my pet's vitals on a napkin using a sharpie. If you bring your pet in the exam cell, many of the exam rooms have only one small corner bench so if you bring a second person don't expect for them to have anywhere to sit while you wait 45 minutes for the vet to come in. I also feel the doctors here have a gatekeeper business philosophy and they put profit above pet health.

Tia Riddle

I am so glad that I decided to bring my cat here. The staff and the doctors here are fantastic and super friendly. Any time I call with questions they always get back to me quickly. I know I can trust them with my fur-baby and she'll be loved on and taken care of.

Sally Cox

I had an amazing experience here. My dog Rosie is dog-reactive and needed to be seen, due to excessive scratching. They are small, but oh, the service I witnessed. Rosie was whisked in a side door to a private room, which no other vet i called offered to do. (Damonte Ranch wanted to put her in a crate near other dogs for 1/2 day. She is DOG-REACTIVE.) I spoke to the actual doctor here, who took time to answer all my questions and tell me how cute my dog is. I witnessed 3 technicians assisting a blind senior dog into the facility while we were there, exhibiting great empathy (see photo). Everyone on staff was gushing over Rosie, and were upbeat and friendly. I got a follow-up text to see how she is doing, and an email thanking me for choosing them. Wow! THIS is the customer experience i yearn for. Rosie and i will be back. Thank you for taking such good care of my Rosie.

Brian Orlando

Good care. Wish they had a better system for keeping clients informed of our pets’ due-dates for check ups, tests, vaccines, etc. How bout a mobile app or online account that gives us everything we need at the touch of a finger? It’s 2024, so I’m not suggesting something unheard of.

Rob Cushing

Pinion Veterinary Hospital surpassed all my expectations as an exceptional place for pet care. The staff showed warmth, compassion, and extensive knowledge, putting me and my cat at ease during his visit for a hurt tail. When I urgently called in the morning, hoping for immediate care, they regretfully mentioned being fully booked but kindly offered to add us to the waiting list. To my relief, a few hours later, they called back with great news - they managed to fit my cat in, saving us from having to wait another day. Their dedication to prompt and compassionate service truly impressed me and solidified my trust in their care. Thank you again!

Beverly Brown

Had an emergency with my baby macaw. They got me in immediately, were very helpful and compassionate. They took care of the problem and didn't charge me an arm and leg. Best avian vet.

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Business Hours
Monday:07:30AM - 17:00PMTuesday:07:30AM - 17:00PMWednesday:07:30AM - 17:00PMThursday:07:30AM - 17:00PMFriday:07:30AM - 17:00PMSaturday:08:00AM - 17:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointment required
• Appointments recommended

Categories

Services