Address 1510 Piedmont Ave NE, Atlanta, GA 30324
Phone Number +14048757387
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
This hospital has saved my dog Oliver’s life numerous times. In 2022 my 13 year old was admitted with pancreatitis and they nursed him to health. More recently he had swallowed a child’s toy and they performed surgery to remove the toy and repair his intestine. The care every single person at that hospital gave was truly incredible! Their techs & front office staff are wonderful people! Dr. Davis & Dr. Seidman in particular worked so closely with our family throughout the rollercoaster of our 2+ week stay. They put up with me too as the overbearing dog mom, which I greatly appreciated! I HIGHLY recommend this hospital to take care of your fur babies!!
I’ve never experienced this level of compassion. The way the staff was so considerate of me and how emotional I was about my dog being in pain was something I could never repay, they went above and beyond to comfort us both. I wish I remembered the vet and assistants names who helped me, but overall highly recommend and will forever be grateful for my experience at VCA midtown and their quality of care.
The absolute worst experience I have ever had with a vet. They tried to charge me over 400 dollars for a chest x ray when the doctor had said moments before it would be $75, and tried to charge me $175 twice for 2 emergency visits when the receptionist said there would be no charge for the second since I came back in within 24 hours. The second doctor gave me the exact same medicine as the first, and when I questioned this she had no idea i was even there the previous day. She then told me that the first doctor didn’t give me a big enough dose, so i had to pay twice for the same medicine because their doctor gave me the wrong dose just 24 hours before. Bring your pet anywhere else.
Reception did not inform us that there was an emergency that had just come in and that our appointment was going to be delayed significantly. Instead, we waited for 1.5 hours and our dog went crazy being stuck in an exam room for so long. We spent over 2 hours here for a basic exam that took 10 minutes. The lack of communication was frustrating as we could have rescheduled for another time or at least taken our dog out for a long walk in the park during the delay.
I've been here more times than I can count since adopting my kitty 2 years ago. Eye+Ear Infections, Breathing+Skin Issues. I've seen 5 vets. The care and follow up good, (sometim es you might need to call them, but that's true with other vets, too). Responsive to email. A few excellent front desk people (and a few newbies in training who don't always last-staffing issues like any business). I've seen a front desk person rush out to the parking lot and personally carry a huge dog in crisis to the emergency room. If you are willing to see different vets, they can usually get you in within a few days, and if you cannot wait, you can come in without an appointment but the fee is about $50 more. Other vets I've used generally don't have openings for 1.5 weeks +. Open until 10pm (!) and Sat/Sun. This is rare and appreciated, esp. for those of us whose pets always seem to get ill on the weekend. They are absolutely the most flexible option out there! Con would be that they are pricier than other vets I've seen (but given the flexibility and availability, worth it). They have a Pet Plan for $90 a month that includes free check-up/booked visits (not emergency) and yearly physical. Again, not for everyone, but great for pets with chronic issues. They will give you detailed pricing before any procedures. You can accept or not, seek a second opinion, go home and decide. It's not unusual for vets to recommend diagnostics for our pets who can't tell us what's going on exactly. I understand that medical care for a pet is just as frustrating and confusing as it is for humans, but I think VCA does a great job, especially if your pet needs frequent care. They are also always nice about my terrified-of-the-vet kitty, who is not at all nice to them. Also note, they may call you at 8pm, because their end of the day is not 5pm. I go to another vet who is a cat specialist, but it's really hard to see her in less than 2-3 weeks, so VCA is usually my go to, and I'm happy with them. I think some of these low reviews represent outliers (or frustration) rather than the standard care they provide.
I had not taken my cat to the vet since relocating to Atlanta. He was very crotchety and hated the vet, and it hadn't been a priority to find someone for him yet. Until I woke up this morning, and he was having trouble walking. He had been failing the last few months (he was a big 17 year old cat, so very old in cat years), but this morning, it was time. I called the vet, and they immediately talked me through cost and options as well as offering to allow me to come in when I was ready or to schedule an appointment. It's never fun to put an animal to sleep, but the staff at VCA Midtown were so kind to me and my poor sweet baby, treating him gently and offering me the time and information I needed. For a terrible experience, they made it as good as they could, and they were very transparent about how the process worked which made it easier.
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Monday:07:00AM - 20:00PMTuesday:07:00AM - 20:00PMWednesday:07:00AM - 20:00PMThursday:07:00AM - 20:00PMFriday:07:00AM - 20:00PMSaturday:07:00AM - 18:00PMSunday:07:00AM - 18:00PM
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