Address 533 S Tracy St, Wichita, KS 67209
Phone Number +13169440470
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ks/wichita-store0246.html
Grooming salon was great today! Super clean and friendly and fast! We have been to Petsmart for grooming monthly for 2 years in 5 different states…. Today was our best experience yet! My dog was not stacked with other appointments and I could tell that Xia took extra care of my Hawk! She did a great job with his teeth and toes especially! His haircut was just what I wanted and he was such a happy boy when I picked him up! Thank you Xia! Before and after photos below…
The West Wichita Pet Smart, off of Tracy Street by Towne West Square. Here is a very reliable store for pet supplies of all kinds. For cats and dogs, the inventory selection is large and the convenience of having the variety can be a lifesaver. However, pricing here does exceed most competitors when something is not on sale. Many alternative pets and supplies are sold here as well, however, I can testify that terrible and misinformed information on exotic pets can be given here by a lot of the inexperienced staff. Still, the specials they have at times on cages and terrariums are some of the best deals in the Wichita area when the prices do drop. I have recently upgraded multiple reptile pets with the new line of Thrive cages from here that saved me hundreds and have worked out magnificently. Staff has been fair over the years, with a few shining employees that have made this location a pleasure to visit. There’s plenty other services offered here too like grooming, vet care, and adoption. I can recommend this pet store as a good choice for the west side.
One of your female staff members is very friendly... too friendly. I don't know her name, but she will literally sit there and chat it up with the customer for well over what is actually necessary. I'm in my 3rd trimester. I come in roughly once a month to get a bag of expensive dog food, and every time she is working, she's always so chatty. Yesterday when I came in for the dog food, she was there, and just chatting away like doing her job doesn't even matter. I'm not against having conversation with customers, but if you are working the checkout, and there's a line, stop making people wait on you to finish your stories. This is extremely unprofessional. I was thankful the 2nd check out lane was open and the lady working there got me squared away. Chatty lady, do better.
Thanks Andrew for doing a great job on my little long haired daushand, who I made a short haired baby now! It'll grow! Andrew did a fantastic job and I really appreciate his attention to my little baby. I'm not a big box fan store at all, but I travel for a living so sometimes it's just easier. Thanks Petsmart West Wichita for making my sweet girl look presentable again!🤎❤️🤎❤️
They are so quick to help you get those crickets unlike the other PetSmart. Also! They do keep track of their dead fish and take them out of the tanks, unlike the other one where the dead fish start turning into a rat king but fish. Just in general the store is very clean.
Nobody was willing to help us or answer questions. It was not busy at the time. So went to Pet Supplies and bought my fur daughter a coat, boots, a harness, and treats. For under $65 my. Staff was very helpful and friendly.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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