Valley Veterinary Hospital

Reviews

A Google User

They take care of 6 of our animals and do a great job! They care always so sweet and get us in quick. All out of animals love going ❤️

A Google User

I was able to board my cats for a few days on very short notice. They had a nice room with a kitty condo and places to hide, and seemed to be treated very well. I highly recommend them!

A Google User

Brought my old dog here to be cremated. He was put down on a farm call. Valley vet isn't even the one who treated him over the time he was sick but when I needed to cremate him they were so loving and compassionate and quick to get him in they even sent a condolence card and the box my coopers ashes came in is beautiful. Love and compassion goes a long ways in tough times like that. I definitely recommend them if you just wanna make sure your pet is being loved

A Google User

My senior dog, Levi, gets great care here! The staff is friendly and efficient. Thanks Dr Liz, Mickey and Kayleigh specifically for taking such great care of us today!

A Google User

My family has been going to this vet for some time now. After a bad eye injury they set my soul to ease, I took him to a vet in Post Falls Idaho. They said he was already blind in his bad eye and it may have to be removed, since I was not in town,I chose to wait until I returned to Ellensburg. And thank God I did, it ends up he can see out of the bad eye and it will stay where God put it. Thank you to all of the folks at Valley Vet for helping me with my little buddy. He's only 13 weeks old.

A Google User

Do not recommend! My dog died last night due to their negligence. He was a Rottweiler. They were ridiculously scared of him muzzled, sedated and leashed. They never took labs. One exam they wouldn’t even let him out of the car but still charged an “exam” fee. He’d been passing blood. There was zero concern. No referral offered. No follow up unless I called them. No compassion for their patient. The Cle Elum location was even worse! Last weekend when he went critical, I begged for a referral to an internal medicine specialist on Saturday. Although the “dr on call” was the practice owner, we got nothing. NOTHING! I finally self referred to WSU and Mid Columbia Pet ER in Pasco. I had to call Valley/Cascade again Monday and beg them to send his records. Turns out he had a softball sized tumor in his intestines, not “IBS”, but to know that, they would have needed to provide actual veterinary care. Negligent and disgraceful. RIP Justus, 9/21/2018 - 11/24/2022. Run free sweet boy. I’m sorry we failed you by trusting them. Update: Gets better. Valley Vet “didn’t like my tone” when I called asking for cremation. She is making me wait for a call back to bring him in. Mt Stuart was kind enough to offer cremation even though we are not clients and they’re not taking new patients. My dog is wrapped in a blanket in our garage. Sorry they don’t like my tone? I wasn’t using disrespectful language. I’m supposed to worry about her feelings? Unforgivable at best!! Do your pets a huge favor and find quality care elsewhere! 2nd Update: I added a copy of the letter I just received from the unforgivable Dr. Hayden asking that I “establish with another veterinary practice for my dead dog. His lies are repulsive. They offered zero treatment options beyond misdiagnosis and failed to send any referral. When I self referred and consulted with actual professionals, it still took over 48 hours to get the records sent during a life threatening emergency!! But he’s real efficient at resigning a dead patient!?!! Just WOW.

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Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:08:00AM - 12:00PMSunday:Closed

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services