The Humane Society & Shelter SouthCoast

Reviews

A Google User

Unprofessional, disorganized, and uncompassionate. I went in to see the cats and was told the cat room was down the hall but we would have to fill out a form to even get to see the cats outside of the cages, because "We dont want to overstimulate them, having to take them in and out of the cages.". Like what? How am i supposed to get to know the cats if i cant even interact with them. They didnt even come out from behind their desk and we had to wander and find the cats by ourselves. Regardless we ended up filling out the form and indicated we wanted to adopt a kitten that was in the cage room. The cage/box she was in said nothing about being adopted or chosen for, and when we gave the form to the front desk they said nothing about the cats personality and was of no help. Only thing they said was the request to meet this particular cat(an only this cat) would take a day or two for approval. Fast forward 2 days later i receive a call, no message. I missed it originally and called back to be put on hold and told theyd call back because they couldn't find my application.ok? 2 hours later they call back at 4(they close at 530) and asked questions about my residence and that my request went through, but did the people at the desk tell you? Tell me what i ask? Oh well the kitten you wanted and requested ended up being taken to its new home the same day I came and filled out the form. SOOO i give you the form and they say nothing about the cat being seen/ or perhaps taken/claimed and two days go by and now you tell me I can now come in for the next 3 months and try to adopt another cat/kitten, but not the cat that was available and chosen by us. Will never come back to adopt any animal there, and will never advise someone to check them out. It was clear they didnt want us there just by the way they treated us. Just sad. And whats worse is that I volunteered there in the past. Ridiculous.

A Google User

Forever greatful for everything Toni & staff did to make Cooper/ Dalton our boy. He's a 10!! Many thanks, Pat & Cici

A Google User

Have had my little guy Oliver for a year now. It took about two months on wait list to be able to to get a small dog though well worth the wait and paperwork. It is expensive as many are shipped up from the south and go through quarantines etc to guarantee they are healthy and small dogs are a wait anywhere in MA. $550 adoption fee though had all his shots etc (those annual shots are expensive with a vet otherwise anyway so overall the price works out). I had been told Oliver was not housebroken as per foster though it only took me three weeks and some google research to set him right from what must have been adjustment fears etc so if you have the time and patience don’t be afraid to get one that may have a little issue. I would give five stars for the kind staff, I got lots of time to meet him in a little side room and really feel out his personality and the facilities are nice, only concern is the cost is prohibitive to many wonderful potential dog parents.. it was a big impact on my budget though don’t regret it for a moment.

A Google User

Great staff, katherine was excellent! We adopted a 4 year old chiuahah named Rosie. who is one of the best gifts we ever could ask for! She loves our home and we are head over in heels in love w Rosie! Thank you!!!

A Google User

Poor communication. Chaotic and disorganized. Nice enough, though. . . . . But Edgar is the best doggie in the WORLD!! 🐶

A Google User

Called place has not answered any of my calls once but the staff was nice

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Business Hours
Monday:12:30PM - 17:00PMTuesday:ClosedWednesday:12:30PM - 17:00PMThursday:12:30PM - 17:00PMFriday:12:30PM - 17:00PMSaturday:12:30PM - 17:00PMSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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