Address 3439 Princeton Rd, Hamilton, OH 45011
Phone Number +15138930578
Description Need a dedicated animal care provider in Hamilton, OH? Look no further than Banfield Pet Hospital, located in the PetSmart in Bridgewater Falls (just off Princeton Road and the Butler County Veterans Highway). We service a variety of communities in the Hamilton area, such as City View Heights, Lindenwald, and more. Our general veterinary practice provides a variety of petcare services, including microchipping, vaccinations, and convenient early drop-off appointments.
Website http://www.banfield.com/veterinarians/oh/hamilton/bwf
I have been overcharged for the last time. I am switching vets TODAY and support a local vet who is consistent and truthful with pricing. A few days before this last appointment, I called to confirm what the price would be for the services that my dog needed. However, when I got to check-in, the quoted price that I was given over the phone went up over $30!! This is NOT the first time Banfield has pulled this, and I’m just over it. My money will go to support a local veterinarian and not to a greedy corporation who habitually bait and switches the pricing.
Was not fully explained the puppy plan. My wife and I were told no more charges since we finished all his shots and neuter. But I was just told today i got 6 more months on 86 dollars a month. If I'd known that I'd have found a different vet. In total I'll have paid 1,032. They kept telling my wife and I this plan was cheaper in the long run. Not that I'd be splitting the money over 12 months. Also the plan doesn't cover crap if the dog gets sick. My puppy had a tummy ache that costed me over 500 dollars. I regret not looking the company up before I went there. So yeah go there if you enjoy being lied to and fraud.
Enter this place at your own risk. You aren’t allowed to stay with you pet. I wouldn’t let a child go into a Drs office without me. So why should I leave my very nervous and shaky dog alone with strangers? My husband made an appt to get our Yorkies shots and teeth checked . He went back after waiting hours. They said to come back in 3 weeks for the shots because our contract needed renewed anyway. My husband said , Why did you mention his teeth and shots on the phone ? Our Yorkie was previously abused and to be punished they told him to go to his cage . He would go and shut the door himself . I don’t even own a cage. He hyperventilates if left alone and is so timid of everything . He was caged for hours at Banfield. He was always shaking so bad when we picked him up. She then told my husband to bring him back for shots in three weeks and sign new contract. My husband canceled and will be calling the bank . It was at the end of our contract also. This is my first dog ever and I would like someone caring to take care of him .
I had to put my cat down and they were wonderful there. I'm putting an update to this. So it's been a good while sense this happened and it still warms my heart at how they treated me and my cat. They were compassionate and answered all of my questions. I never felt rushed while saying goodbye they tried to make it as painless as possible for me. I will always be grateful to them for that. Every single person that day the lady at the desk the vet techs and the vet were just unbelievably kinds and I hope they all see this so they know they made that day a little more barrable. Thank you
Choose a different veterinarian. This place is so bad even their other locations will tell you about it. Banfield’s monthly billing programs are a scam. Don’t believe me? Good. Do a Google search and learn about the class action lawsuit. Further verification? Even their phone system greeting tells you to call somewhere besides Banfield. Were they always this bad? No. Ten years ago they were great. But ten years ago Caitlin Jenner was a man named Bruce. Things change, and not always for the better. Do yourself, your pet, and your bank account a favor- Choose a different veterinarian.
One of the most caring and loving places to bring your pet my dogs absolutely love their vet no matter what they do for them
Business Hours
Monday:09:00AM - 18:00PMTuesday:09:00AM - 18:00PMWednesday:09:00AM - 18:00PMThursday:09:00AM - 18:00PMFriday:09:00AM - 18:00PMSaturday:09:00AM - 18:00PMSunday:Closed
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