VCA California Veterinary Specialists-Carlsbad
4.3 from 703 reviews
Address 2310 Faraday Ave, Carlsbad, CA 92008
Phone Number +17604312273
Description Our hospital is comprised of board-certified veterinary specialists and an experienced emergency medical team. We work closely with your primary care doctor to ensure that each pet receives the best care possible. With a unique team approach, our family of specialists, dedicated emergency clinicians, and experienced staff treat the “whole patient” and work together to provide “Special Care from the Heart.” Our emergency services are provided 365 days a year. Our specialty services are available by appointment with a referral from your primary care veterinarian.
Website https://vcahospitals.com/california-veterinary-specialists-carlsbad
A Google User
Beautiful, clean facility. Cathy at the front desk was absolutely wonderful. She is truly an asset to VCA and they are lucky to have her! During a very difficult time with my bulldog, she made my husband and i feel SO comfortable and welcomed. She engaged in conversation with us and it was such a nice distraction from the emergency situation while my dog was in the back. Dr. Stephanie was also very kind and understanding. She made my dog comfortable and stable so that we could get him to another facility in the morning. I am very grateful for both of these women. i am only giving 4 out of 5 stars because it is quite expensive. Besides that, i was very happy with my visit and the care my dog received.
A Google User
Over the weekend my sweet boy Joseph had some complications which unfortunately led to me making the decision to put him down at a young age. I just wanted to thank the staff for their love and attention to my friend during his final days. I was grateful to be able to spend some time with him in a peaceful and comfortable environment before I let him go. I trust that his passing was as peaceful as possible as the staff here were nothing but kind and compassionate. Thank you all ❤️
A Google User
My Havanese had a ruptured salivary duct and needed surgery to remove it (sialocele removal). My dog received better care than I did in connection with my own recent 4-hr surgery. First, he had a thorough consultation with a team of 4 healthcare professionals (and they even consulted with a radiologist and internal medicine expert in-house). They treated him like the most important patient they’d ever seen. All the risks and options were thoroughly explained. On the day of his procedure, I received 5 phone calls with updates on pre-op testing and the status of his surgery. Unlike me, my dog got to stay in the hospital overnight at a reasonable cost. He had no complications and his incision has healed beautifully. I’m so grateful that this issue is behind us. Dr. Osmond is a meticulous surgeon and I highly recommend him and his team for any surgery.
A Google User
We recently had to rush our dog Aniya to this emergency veterinary hospital, and we cannot express enough gratitude for the exceptional care they provided. From the moment we arrived the staff was professional, compassionate, and efficient. Dr. Dickerson was skilled and quickly diagnosed and treated our dog's condition. We highly recommend this emergency veterinary hospital to anyone in need of urgent pet care.
A Google User
Our sweet Bernese Mountain Dog Emma was in need of a delicate surgery (vulvoplasty) Our Vet recommended we find a board certified surgeon. It was a difficult decision however the results are absolutely amazing!! Our dog has been suffering with many types of infections requiring antibiotics for over a year. We are so pleased with the care and support team of doctors and staff are the best! The recovery is a bit over two weeks we took our first 15 minute walk today after our check up!
A Google User
The employees I dealt with seemed kind and as though they are genuinely interested in the well-being of the animals, which was lovely. Unfortunately, their billing procedures seemed extremely inflated, even for emergency veterinary medicine in Southern California. I took my dog in for a head wound after calling and being informed that the emergency examination fee was $175. While this seemed a little steep, desperate times call for desperate measures, and I accepted that I would pay at least that much. I advised them that they could shave my dog’s head hair if necessary to get better access to the wound. This area was about 10 square inches on his head, or about four or five passes of an electric razor. When I checked out, I noticed they charged me $173 for a trim, on top of the $175 emergency examination charge. I inquired about this, assuming it had to be incorrect or maybe I was underestimating the sophistication of the “procedure”, and they responded that this was the lesser charge they apply when the trim takes less than 5 minutes! For reference, this is equivalent to charging over $2,000 per hour for trimming. For $173, I could get four haircuts for myself. I could get my entire dog groomed, maybe twice. They responded to my complaint by discounting that charge by 50%, which I accepted at the time because it seems like a big proportion of the charge. Yet, I can’t help but feel like it is still too much to charge for less than five minutes of trimming, and that I should been afforded the choice of having it done with the knowledge that they would be charging such a high amount prior to it being done. Honestly, it feels like the rates are so exorbitant, that they can afford to discount them when people complain and still take home nearly $90 after less than five minutes of work. If this is what they charge for simple trimming, I cannot imagine what they charge for radiology, anesthesia, and other more complicated services where the customer/layperson does not have the benefit of knowing what a reasonable cost would be and how to hold them accountable for setting fair prices. I will not be back unless my dog’s life depended on it.
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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