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Banfield Pet Hospital

4 from 222 reviews

Address 34900 Monterey Ave, Palm Desert, CA 92211

Phone Number +17605312774

Description Banfield Pet Hospital® - Palm Desert provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Website https://www.banfield.com/locations/veterinarians/ca/palm-desert/afv%3F

Reviews
A Google User

Not open delivery notices posted on door for weeks....called affiliate offices and hold time only NEVER ANSWERED PHONE SYSTEM at any location. All locations answer and pit direct to hold for over extended times. Zero customer care. I would not take an animal here at any time. Never will use this inconsiderate horrible services. Banfield is banned from all benefit holders

A Google User

Put my poor Miss Thang to rest here. They handled the cremation and made it a wonderful and loving experience. Received her ashes in a beautiful box with a foot print and hand written card.

A Google User

No grips as we all need to be a little more patient w Covid conditions. Had a drop off appt for Bella @ 12:00 which correlated w staff clocking in / out + let's not forget the office meeting taking place in the back. Soooooo... 38 minutes later I was finally able to "drop off" & take off. All good as it's ultimately about the care / medical attention that Bella receives while there. Unfortunately (for now) a pet owner isn't allowed in the room during examination - so you have to trust the process... Which I do... The Staff & Veterinarian's are good: Communicative - Caring - Thorough & Patient... I have never had a problem or felt pressed into buying medications or extra procedures / services to run up the tab. I've got the "Wellness plan" which is a good fit for me as I go between San Diego / Palm Desert thus able to go any Banfield clinic... My sincere "Thanks" for caring... John M.

A Google User

Reluctant to use a pet hospital inside Petsmart, DON'T BE! Banfield was the only place we could find prompt attention for our "Addie" when we rescued her during the pandemic. We've stayed with them ever since due to the precise explanations and loving care. From our chat with friends, the pricing is comparable to other area facilities.

A Google User

I am changing my rating up two stars for this facility after my dog's recent visit. This time I felt like the veterinarian I got really went the extra mile to diagnose and cure the issue with my dog. The staff was very friendly and attentive as well.

A Google User

Andrew provided 5-star service. I was in a bind with getting my dog’s prescription food fulfilled, since we are from LA traveling to the desert. My dog has severe allergies and can only eat specific prescription food. Andrew took ownership, followed up with a call, and was a great listener. A true representation of what superior customer service should be. Thanks, Andrew!

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Business Hours
Monday:09:00AM - 19:00PMTuesday:09:00AM - 19:00PMWednesday:09:00AM - 19:00PMThursday:09:00AM - 19:00PMFriday:09:00AM - 19:00PMSaturday:09:00AM - 19:00PMSunday:10:00AM - 17:00PM

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Crowd

  • LGBTQ+ friendly

Planning

  • Appointment required
  • Appointments recommended

Categories

VeterinarianAnimal hospital

Services

Behavior adviceCoat and skin care treatmentComprehensive examsDigital radiographyEnd of life care
Gastrointestinal illness diagnosis and treatmentGeneral dentistryGeneral surgeryMedical groomingMicrochipping
Nutrition adviceParasite controlSpays and neutersUltrasonographyVaccinations


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