Family Veterinary Practice

4.8 from 284 reviews

Address 5712 Stage Rd, Bartlett, TN 38134

Phone Number +19013858387

Website http://www.familyveterinarypractice.com/

Reviews
A Google User

Family Veterinary Practice has been our go-to for boarding and basic vet care for a few years, and we can't be more pleased with them. They go above and beyond to care for our 3 dogs. Our dogs are actually happy to go to the vet when they go "on vacation" - no joke! This is not the same experience that we've had at other vets in the area, so to us, seeing our dogs happy to arrive at Family Vet is a true testament of how the dogs are treated when we aren't around to watch. Our dogs really do love it there because the staff truly takes the best care of them. The staff has always been pleasant to us humans, too, which is much appreciated! We'll definitely be back!

A Google User

Exceptional! Dr. Label has been caring for our pets for the last 15 years. He is an excellent diagnostician and his team is extremely kind and loving. We have always felt like family there. It is no wonder why he has been able to retain the same team of associated Veterinarians and Veterinary Assistants/support staff, this practice is built on kindness and compassion.

A Google User

We've used Family Vet. Practice for the past 5 years and have loved every visit. Dr. Lebel explains diagnoses and aftercare very well and the staff have always been kind, courteous, and prompt with our needs. They've been our primary care for 2 dogs and have used them for boarding as well. It's a great practice

A Google User

I had a recent rescue dog and took him here. Very caring doctor and staff who looked him over to provide recommended care

A Google User

I’ll give them one star, only because the staff in the back were so kind and concerned. As for the two people at reception (Shannon and Ladonna) & Dr. Lebel, they couldn’t have cared less. I scheduled a spay a month ago & I’ve spoken to their staff about 2 to 3 times before the appointment. They all told me to come between 7am to 8am. Apparently, the time I was told was inaccurate. I would not find this out until after they made me and my baby girl wait outside, in almost 90 degree weather, without acknowledging us. They literally continued on as if we were nothing but air. Once inside, I stated how upset I was. Only to be met with “The times are on the door” (regardless of what I was told by staff) & “Are you going to get services done today or not?” I could see not letting us in until you opened but not even speaking through the door? And once I was inside, why not just say “I’m so sorry for the miscommunication”? This could’ve been handled differently. As for Dr. Lebel, he didn’t even try to rectify the situation at all. He didn’t even speaking to me after staff had made him aware of the situation. Shannon and Ladonna were very nice to the clients that I seen them interact with this morning. Just not me. Then again, I am not the same race as those clients either. I am highly disappointed.

A Google User

I’ve been coming here for years for 3 dogs lifetimes, consecutively. I believe I met Dr Lebel when he first started as a vet. He has always had the most professional and caring manner with my fur babies. He truly loves them and what he does for a living and it shows. The staff is awesome and I also use their boarding and groom services. I always reccomend them to anyone looking for a vet, because having all services in one facility is ideal. Never had a problem or complaint in over 20 years.

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Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:ClosedThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:08:00AM - 12:00PMSunday:Closed

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Planning

  • Appointments recommended

Categories

Services