Animal Health Care Center

Reviews

A Google User

I’ve been going here for many years and have always had such a good experience and felt that everyone really cares. I’m finally writing a review because last week I thought I was losing my cat, he was rapidly declining in health and started having seizures. They were quick to respond, they were incredibly compassionate toward me, ultimately my cat improved quickly under their expertise and is nearly back to normal a week later. Dr Donlap and staff were so awesome— I can not thank you all enough <3

A Google User

If I could leave 0 stars, I would. This clinic came highly recommended by a family member, so when I moved to the area I decided to make them my primary vet. Two of my three dogs had successful surgeries removing blockages and I was very pleased with the care they received. My third dog was older, 11 1/2yo. Mobility issues. Growths on her body. Got extremely snappy with one of my other dogs. Had a really hard time standing for more than a couple of minutes at a time. Gained a good amount of weight primarily in her chest area with no reasoning as to why. I had been going back and forth for MONTHS on when the right time was to say goodbye. I finally made the heartbreaking decision and scheduled an appt. The day of the appt, my best friend and I took her in. We sat in a room for well over 30 minutes before the doctor even came in. When she did come in, she spent an absurd amount of time trying to talk me out of putting my dog down. MY dog, that I have had for over 11 years. MY dog that she knew absolutely nothing about. MY dog, that I have seen her health declining rapidly over the previous months. It honestly felt like she was trying to guilt me into not doing it, as if I was making a bad decision and being a bad dog owner. Completely unprofessional. When leaving, I asked the receptionist, Lori, if there was an option for a paw print. I was told “No, we don’t do those anymore.” So she offered an ink print on a sheet of paper. I was upset but agreed because that was better than nothing. A few days later they call and tell me her ashes were ready to be picked up. I went in the same day and got her. No paw print in the bag. I called extremely upset, spoke with Lori, and she said “Oh, it’s hanging on our wall.” Ok? Why wasn’t it put with her stuff? Fast forward, my grandmother went in today to pick up the paw print. Nowhere to be found. They couldn’t find it anywhere. They said “Something had been put in the mail for her, maybe that’s what it was.” This comes after someone else up front CONFIRMED that they do, in fact, do clay paw prints. So why was I denied? Why was I told no? This place is full of the most incompetent people I have ever met in my life. Nobody knows what the hell is going on at anytime. Disorganized. Yet we are supposed to trust them with our beloved pets? No thank you. They will never get my business again. I will gladly drive back up North to their previous vet to avoid ever stepping foot in this dump again.

A Google User

We brought our senior dog in because of a wound. It was our first time to this practice, we are in town camping. Champ was treated with dignity and respect. The staff was very kind and caring while presenting us with options. I highly recommend Animal Health Care Center.

A Google User

Took my chinchilla in at 730am with no appointment, they got him done in less than 3 hrs and had Antibiotics, Pain medicine and liquid food ready, And it was way less $ than I was expecting!!! I had trouble administering his meds so the next day they told me to come in, I was seen immediately and a nurse spent 45 minutes showing me how to give my chin meds! It was no charge and they are always the sweetest ladies in there and so kind to your pets!!! Will be using them from now on!!

A Google User

Awesome experience and service. Took our pup on a walk in urgent issue. She came happy and feeling better.

A Google User

My husband and I had to make a hard decision this morning. Everyone there was so involved and so caring. They went beyond to make his passing as peaceful as possible. Showing us compassion and genuinely caring made this horrible experience much easier for us. Thank you all so much

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Business Hours
Monday:07:00AM - 17:30PMTuesday:07:00AM - 17:30PMWednesday:07:00AM - 17:30PMThursday:07:00AM - 17:30PMFriday:07:00AM - 17:30PMSaturday:ClosedSunday:Closed

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services