Animal Health Care Center

4.7 from 266 reviews

Address 1935 Rosser Ave, Waynesboro, VA 22980

Phone Number +15409432273

Website https://www.animalhealthcarecenter.net/

Reviews
Timothy McDaniel

They were wonderful at tending to the needs of our Chihuahua, who ate acorns, which are toxic. They saw us quickly and took care of her. She was fine within a few hours. Thanks to all of the staff and doctors!

Cassidy Flinn

I’ve been going here for many years and have always had such a good experience and felt that everyone really cares. I’m finally writing a review because last week I thought I was losing my cat, he was rapidly declining in health and started having seizures. They were quick to respond, they were incredibly compassionate toward me, ultimately my cat improved quickly under their expertise and is nearly back to normal a week later. Dr Donlap and staff were so awesome— I can not thank you all enough <3

June Wassick

We had great service when we had to take our dog Maria in for a problem with her paw! We live in Myrtle beach, SC. and are here visiting family. We called Animal Health Care and they saw her that day. We are so thankful that we have a vet hospital where we can take our fur babies and know that they are in good hands! Thank you to all the staff at Animal Health Care!

Caitlin Johnson

If I could leave 0 stars, I would. This clinic came highly recommended by a family member, so when I moved to the area I decided to make them my primary vet. Two of my three dogs had successful surgeries removing blockages and I was very pleased with the care they received. My third dog was older, 11 1/2yo. Mobility issues. Growths on her body. Got extremely snappy with one of my other dogs. Had a really hard time standing for more than a couple of minutes at a time. Gained a good amount of weight primarily in her chest area with no reasoning as to why. I had been going back and forth for MONTHS on when the right time was to say goodbye. I finally made the heartbreaking decision and scheduled an appt. The day of the appt, my best friend and I took her in. We sat in a room for well over 30 minutes before the doctor even came in. When she did come in, she spent an absurd amount of time trying to talk me out of putting my dog down. MY dog, that I have had for over 11 years. MY dog that she knew absolutely nothing about. MY dog, that I have seen her health declining rapidly over the previous months. It honestly felt like she was trying to guilt me into not doing it, as if I was making a bad decision and being a bad dog owner. Completely unprofessional. When leaving, I asked the receptionist, Lori, if there was an option for a paw print. I was told “No, we don’t do those anymore.” So she offered an ink print on a sheet of paper. I was upset but agreed because that was better than nothing. A few days later they call and tell me her ashes were ready to be picked up. I went in the same day and got her. No paw print in the bag. I called extremely upset, spoke with Lori, and she said “Oh, it’s hanging on our wall.” Ok? Why wasn’t it put with her stuff? Fast forward, my grandmother went in today to pick up the paw print. Nowhere to be found. They couldn’t find it anywhere. They said “Something had been put in the mail for her, maybe that’s what it was.” This comes after someone else up front CONFIRMED that they do, in fact, do clay paw prints. So why was I denied? Why was I told no? This place is full of the most incompetent people I have ever met in my life. Nobody knows what the hell is going on at anytime. Disorganized. Yet we are supposed to trust them with our beloved pets? No thank you. They will never get my business again. I will gladly drive back up North to their previous vet to avoid ever stepping foot in this dump again.

Eric McGuire

Without a doubt the best Veterinary office in Waynesboro. Dr.Eckard and her staff took care of my black lab Koa, during his final days. Though I was new to their office, they treated Koa and I as if we had been patients for years. I will simply never be able to thank them enough for their compassion and kindness. I offer this review as a small token of my unwavering gratitude. Should you find yourself in my shoes - tasked with facing the reality of losing a pet; understand that this office will usher you and your pet into this stage with dignity and respect. Long after the memory of caring for my pet is lost to them, I will never forget this team, and how they cared for my boy in his final moments.

Tracie Parr

My husband and I had to make a hard decision this morning. Everyone there was so involved and so caring. They went beyond to make his passing as peaceful as possible. Showing us compassion and genuinely caring made this horrible experience much easier for us. Thank you all so much

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Business Hours
Monday:07:00AM - 17:30PMTuesday:07:00AM - 17:30PMWednesday:07:00AM - 17:30PMThursday:07:00AM - 17:30PMFriday:07:00AM - 17:30PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Planning

  • Appointments recommended

Categories

Services