Address 1591 Access Rd, Covington, GA 30014
Phone Number +17703850222
Description Paws, Whiskers & Wags is a pet crematory that is run by pet lovers, for pet lovers. We provide dignified, compassionate, 100% full disclosure pet cremation services and each pet is cremated ALONE. We also offer same-day cremation services so you will be able to return home with the remains of your pet the very same day to start the grieving process. Our facility is conveniently located in Covington, just off Interstate 20, to serve the needs of South Metro Atlanta. Our patented Pet Tracker 360 system tracks your pet through each step of our process and ensures that the remains you receive back are those of your pet. For an extra charge, we offer house call services and will meet you 24/7 at our facilities to bring your pet into our care.
Website http://pawswhiskersandwags.com/
On one of the hardest days of my life, I walked into Paws, Whiskers and Wags after saying goodbye to my baby. I didn't get the lady's name who helped us, but she made this process so easy. She was very sympathetic and took her time with us. We got there when they opened at 9 (we hadn't talked to anyone previously, just walked in). She told us our options, and we opted for the private cremation so we could receive his ashes, the standard urn, and the clay mold of his paw. They also allowed us to leave his beds there, and they would clean them and donate them. I got a call around 1PM that same day letting me know he was ready for pickup. They have a memorial page where they let you share photos and also have cute candles for you and your loved ones to do a memorial. They will also help you transfer urns if you need to. If you are saying goodbye to your fur baby and I definitely recommend using their services.
I would like to first say that I have utilized PW&W in Decatur (when our family dog Sophie passed) & now this location in Covington (for our Klausy). They were both great to work with under the circumstances. They were caring, understanding, and overall helpful in our trying times. But, I would like to highlight the Covington location. I spoke and dealt with Taylor, Emma, and Sarah in the process of our boy Klaus crossing the rainbow bridge and I am extremely grateful for them. Unfortunately, when I was able to speak to a young gentleman at the Decatur location he wasn’t very helpful when questions were asked. His answers had a “unsure” tone when answering and long pauses as unto get you off the phone. Mind you the questions being asked were about how pick up works after a vet put our dog down and if we had to ask the vet hospital to have him transported to their location. After that interaction I took the initiative to have them transport him to the Covington location (that at that moment I had not prior dealings with). I am so glad that I did. Taylor was the person I spoke to the most and she was the angel that walked my daughter and I through the process. She was Amazing to say the least, I can not put into words how much she and the rest of the ladies at this location are appreciated. They put so much thought into so many small details. Small details that for us just meant so very much in that moment… Like keeping his blanket warm and draping him with it for his viewing, the stamping his name into the paw print that was given to us, and calling us once their driver had our baby secured from the vet and once he made it to the facility. Thank you so very much for the love, comfort, and support. We appreciate it all. With love, Klaus J’s Family
They are truly amazing. Everyone that called me or I called were absolutely amazing. You would have thought I'd lost a human instead of a pet. If you are ever in need I highly recommend them.
Thank you for your kindness and helpful staff in taking care of Otis. Very professional, and caring in my time of loss. Beautiful wood box for the ashes and keepsake paw print.
It was a pleasant, easy experience with you. Thank you so much for taking care of her.
Mallory Meek handled and cared for my two babies who unfortunately passed only a week apart, she was extremely considerate and very empathetic. She insured they would be together and called for updates every few days, she went as far as to make sure my babies were back on my birthday. She informed me when they had arrived at my long time beloved vet, and wished me a happy birthday as well. Mallory went above and beyond to care for me and my family, she always addressed my babies by name, and was patient with me throughout the process (because I was a mess)! I cannot express how extremely comforted I felt in this extremely hard process. I would recommend to absolutely anyone who has undergone the horrible loss of their beloved pet because they do care about them and you!
Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:09:00AM - 12:00PMSunday:Closed
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