Mid-Peninsula Animal Hospital

Reviews

A Google User

Dr. Lowry is a fantastic vet! Overall, the clinic's communication is solid and appointments usually start on time. No complaints.

A Google User

Always caring, kind and professional. We always come here — all the way from San Francisco — anytime are 12 year old pup needs anything, has his annual open pretty thorough) exams, or if we travel with him abroad. They have a drive-in parking lot where you can park and wait while your pet gets looked at although they are allowing you to accompany them inside again.

A Google User

I appreciate them for still taking us in for an appointment during the shelter in place order during the COVID-19 outbreak. I sense they all really care about serving animals and their owners. Dr. Forgette was so gentle and kind to my elderly dog. Even though she was very busy she was patient with all my panicked dog parent questions and explained everything thoroughly. She also shared all the treatment options for him so that I can decide on what is best for him.

A Google User

I unfortunately had to take my little girl (Chihuahua) in for an abscess that developed due to an incorrect vaccine she was given elsewhere. The fantastic staff and doctors took great care of her and I'm grateful for their help. It was a traumatic experience but I'm happy to report she's back to normal and doing well. Highly recommended should your pet require medical care.

A Google User

Hard to get an appointment and communication between their staff is scattered. Feels like they are stretched and stressed and the clients/pets really feel it. You have to be vigilant to ensure you get the right care/meds/procedures for your pet. We do not feel we can rely on these folks and it's disheartening.

A Google User

I'd like to preface that this review is based on my experience with Dr.Janet Lowery between August and September. I had a 10 year old Dachshund who very likely had cushings disease and had multiple abnormalities in her blood work. During my first appointment 8/25, Dr.Lowery barely made any contact with my dog which I found strange since most vets do a general physical checkup. She later discussed course of action: bordetella vaccine, blood draw, and heart worm test, I was not given or offered a price estimate before taking my dog to the back which ended up being over $500. She did not come back or ask if I had further questions and the appointment seemed very rushed. Next, 8/29, I was asked to bring in my dog due to bruising from the blood draw. I was then asked if I could stay for a few minutes so the vet could discuss the blood draw results with me. I waited for 40 minutes and Dr.Lowery still had not come by to speak to me. I left and received a phone call later on listing everything abnormal with the blood draw results with no room for me to ask questions or explanation of the information Dr.Lowery was throwing at me all at once. I was driving at the time and asked if she could send me an email of the information she just told me and how it's affecting my dogs health, she agreed and only sent me a copy of the blood work with no explanation of what it means. The last straw was that same evening, I was told I would receive a call from Dr.Lowery at 6:30 pm to answer any questions I may have and did not receive a call until 7:24 pm. During that phone call, I asked once again if she could send me the information she told previously in an email and explain what it meant so I have something to reference back to and I can begin to understand exactly how my dog's health is being affected. Her response "It's far too complicated, I'm not going to even begin trying to explain it all to you. You just have to have a certain level of trust." She proceeded to throw more information about tests and the bloodwork, etc, again without room for me to understand and ask questions. Later I asked her for information about cushings disease, what can happen if left untreated and how it affects my dogs health in the long run. Dr Lowrey, a doctor of veterinary medicine who's had 40+ years working in the field, told me to go google and do my own research into cushings, find out what it does and anything else I'd like to know. Then after I do my own research, come to her if I have further questions. She stated I'm essentially asking for a medical explanation and that she doesn't have the time to explain everything to me, she then went on to tell me of other work she has to complete that has absolutely nothing to do with myself or my dog. When I reached out to one of the owners, a woman named Carol finally responded to me after 2 weeks of trying to speak to someone. She explained email was not the general way they communicate with clients and that "Dr. Lowery always give super detailed explanations, sometime more than people can take in. She also uses a lot of medical terms which not everyone understands at first. Her client's generally like that style." Obviously her "style" isn't what was working for me and I explained I needed more explanation and time for me to ask questions on multiple occasions. I reached out and paid for professional help to care for my beloved companion and was met with the recommendation to do google research first before consulting with the doctor that's supposed to be caring my dog's health. My pet and her health was not a priority or an importance to Dr.Lowery. I DO NOT recommend her if you're looking for someone who truly cares for you, your time, and your pets health and happiness.

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Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 17:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services

Serves Santa Cruz de la Sierra and nearby areas