North Star Animal Center
4.5 from 54 reviews
Address 7070 San Pedro Ave, San Antonio, TX 78216
Phone Number +12109004005
Description At North Star Animal Center it is our honor to serve the San Antonio area. Our team is committed to quality, compassionate pet care offering the following amenities and services: Boarding, Daycare, Grooming, and Dog Training. We are grateful to our clients for your loyalty and trust.
Traci Crawford
I called in early March to schedule an appointment for my Anatolian shepherd/Standard poodle and had it scheduled for the first week in March. They ended up calling me reschedule because the groomer was out of town on a family emergency. So I rescheduled for two weeks out. They ended up calling me again to reschedule as she was not available and still out of town. I was finally able to schedule him for April 3rd. When I first called to schedule I was quoted a “starting” price of $90. I was expecting it to be a bit more since I knew my dogs tail was a bit matted and he’s a large breed. I dropped him off at 9:45am and he wasn’t ready until 3:30pm. I had to call them to check on his progress. When I picked him up I was told that he was a little hard to work with especially around his feet so they added on a “handlers fee”.. there was also a “de-matting” fee added on. I wasn’t given any type of itemized list of charges as their system was down when I picked him up. They had to take my payment info and run it later when the system came back up and they called to tell me they were going to charge my card for $179. Apparently there were more fees and taxes. I chose this place because the reviews were great and the price was good in comparison to other places. They also didn’t offer any kind of discount for rescheduling me twice. The groomer wasn’t able to full groom his feet as she said he didn’t respond well. The people up front were very nice but I wasn’t expecting a $90 quote to turn into a $180 price.
Molo Kittyy
Your dog will definitely enjoy their stay at North Star Animal Center! They have awesome facilities to ensure the comfort and well-being of your furry friend. They have clean boarding areas where your dog can relax and rest. They also have indoor play areas where dogs can stretch their legs and have some fun. It's a great place for dogs to relax and get some exercise.
Casey Arce
Groomer did an absolutely amazing job on all 3 of our fur babies! 2 wouldn’t let me get a great pic of them to show. Our Pugsley on the other hand loves the camera! Prices our reasonable, we will be back… And yes he has a Mohawk and we just love it! 🤘 I definitely recommend North Star Animal Center.
Isis Newburn
My babies love it here. The staff is so sweet and they provide alot of different services. Our usual boarding place had no room over the Holiday and it was a blessing in disguise. We will definitely be staying here from now on
Danish Sayed
Friendly staff, spacious area and clean. Pup is always taken great care of. I can't recommend this place enough!
Kat V
Beautiful, clean facility. Everything is new. We have not boarded our dogs here, we took training classes here that helped a lot. Both human and puppy training issues are addressed in class and that IS essential to success. We did have communication issues with management over requirements. One associate says one thing, another has a different point of view. Their communication needs to sync.
Business Hours
Monday:07:30AM - 20:30PMTuesday:07:30AM - 20:30PMWednesday:07:30AM - 20:30PMThursday:07:30AM - 20:30PMFriday:07:30AM - 20:30PMSaturday:08:00AM - 20:00PMSunday:08:00AM - 20:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Categories
Services
Serves San Antonio and nearby areas
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