Address 500 Elden St, Herndon, VA 20170
Phone Number +17034375655
Description VCA Herndon-Reston Animal Hospital has been serving the Herndon, Reston, Fairfax, Ashburn and surrounding communities for over 30 years. Our friendly knowledgeable veterinarians, technicians, and support team look forward to meeting you and your pet. Our hospital is accredited by the American Animal Hospital Association (AAHP) and the American Association of Feline Practitioners (AAFP). Your pet will be seen by experienced, knowledgeable members of our team. Our veterinarians, veterinary technicians and other pet friendly personnel are trained to the highest standards. Above all, we love animals, and the knowledge and experience of our staff ensures that all patients get the best in prevention and healing methods.
I have been going to VCA Herndon-Reston for years for my cat's care and recently for my puppy. I have referred VCA Herndon-Reston to my neighbor, and she is now a loyal customer! They are truly amazing. I want to give shout-outs to team members who always make me smile: - Assistant Hospital Manager Sarah M. is a true gem. Sarah M.'s wealth of knowledge is unparalleled. Even when I bombard her with [annoying] questions, she is always patient and happy to provide detailed answers. Her ability to explain complex concepts makes me feel confident about my pet's health. I've observed that she treats every customer equally, with respect and care. Taking time with clients while keeping up the office's flow takes time and effort. But she can do that because of her ability to answer questions quickly and accurately. If she doesn't know/can't find the answer, she doesn't lollygag. She gives you the resources to help you. I'm surprised VCA doesn't have Sarah M. running one of their full hospitals. She's that brilliant!! But, selfishly, I am happy she is at this location! - Dr. Thigpen is so kind and wonderful. She takes her time to listen to my concerns and is very patient. My animals love her gentle approach, and I see her passion. She is extremely knowledgeable and ensures you understand everything before making a health decision. - Martina is amazing. She has such a positive attitude and knows so much about my pets' processes and health journeys. She is easy to talk to and makes me feel very comfortable. - Gaby L.'s unwavering dedication and professionalism are genuinely reassuring. I trust that any message or question I have, Gaby L. will handle it with the utmost care and attention. - Micheal (I hope that is his name) is a floater and a tall white man in his late 20s/early 30s. He is like an animal whisper. He is the go-to if my puppy or cat needs a vaccine and they are scared. Once he holds them they settle down. Amazing! He is also a great listener. He ensures you are updated on what is happening. Honestly, I can write something positive about *everyone* who works here. And that says a lot, because I always have something to complain about. I also love that they don't ask people to write reviews! That alone is great. So thank you, VCA Herdon-Reston!
We've been with them for about 3 years and they always took good care of our senior pup, but what compelled me to write a review was the compassion we received when it was time to let her go. I have never had to put a dog down, so I called a couple of times to learn about the process and prepare myself as our sweet Maggie reached a turning point in her health. Each time I called, the front desk staff transferred me to a knowledgeable and compassionate staff member who took her time to answer all of my questions. When the day arrived, they were patient, sympathetic, kind, and professional. Today we received a card with hand written condolences from the staff and a paw print from our sweet girl (which we totally forgot to do before her passing), and I'm literally writing this review through grateful tears. In our book they're all top notch humans, and we're forever grateful for their compassion.
Dr. Rutar, vet tech Nichole, and the whole VCA Herndon-Reston team are incredible. We followed Dr. Rutar from another practice because she's the best! We have two older cats with multiple health issues and we have never had a better, consistent vet practice until here. They truly love animals and treats them like family. Highly recommended! Also, the VCA CareClub is worth every penny.
This team has taken great care of our dogs over the years and always does their best to work us in for last minute appointments. So grateful for them!
Great to interact with the front desk for questions and concerns. We had to travel and kitties needed their anti nausea meds. They got them done before our travel date and were efficient! Our local vet.
VCA herndon-Reston is by far the most compassionate in the area. I have brought all my pets here for 15 years and would never go anywhere else. Ever. Dr. Davidson and all the techs take such good care of you and your pet.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 15:00PMSunday:Closed
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