Pleasant Paws Pet Center

Reviews

A Google User

Everyone is always so pleasant and kind to work with and my pups love it there. I have one girl who is very untrusting and after her first day there she was willing to go back again, now she’s even excited when she’s dropped off, which says more than I ever can about the care they give the animals in their facility. Thank you all for always take such great care of these crazies whether it be in daycare or boarding.

A Google User

Puppy chewed through wire. I was afraid she swallowed some. Within 15 mins of my call. I had an appointment with X-rays done. She did have metal in her belly. No surgery needed. Just poop it out follow up X-ray. 2 days later. The care she received was fantastic and I’m so happy I am we are with this vet

A Google User

We signed up for Luxury boarding with two days of daycare from Saturday 29th to Monday July 8th. There were no emails with pictures or report cards they promised for. Since Rocky was only 6 months old and our first dog every, we were anxious of getting any type of communication but, not a thing even after multiple emails I sent. July 1st, without answering why they haven't send any pictures or answering any of my question, very typical previous written email saying "doing great so far" when we are here nail biting on my business trip with my family. After complaining why there is no email regards to my questions and they sent another email next day the July 2nd stating smiled for pictures today with exact same picture from July 1st. That got me very upset and paying almost $100 a day for this type of customer service? It's getting worse when the manager calls me. I asked why are we not getting any photos or emails and why sending duplicate pictures with different wording etc.. I asked "Which boarding room is Rocky staying?" and she said he's enrolled in standard room, right? Can you imagine knowing that your puppy has been staying at standard room with full of dogs even when you signed up for Luxury room? They completely ruined my business trip and vacation with my family. Manager tried very hard to make it right and I do appreciate that but, when we were there to pick Rocky up, they were just brushing us off by telling us that we didn't charge you for half bath because I told them to bring Rocky when they were giving him a bath. If we were picking Rocky up first thing in the morning, he should've gotten a bath the night before according to their agreement. They assumed we would be okay by getting charged for Standard room instead of Luxury. I didn't want to pay at all. I really want to believe they love all pets that come and I really don't feel great writing bad review but, I think many people who trust them should make sure they all are on the same page. I can't trust them anymore and I will never bring our dog back. Sorry. I gave two star instead of one because this manager M was trying to make it better and apologetic.

A Google User

This place is very modern being built and opening only 2-3 years ago. It is a combination Vet hospital, training facility and daycare center. The staff was very helpful, professional and knowledgeable during my appointment. My dog was getting some specialized veterinary tests done and seemed comfortable during each one.

A Google User

Only have great things to say about pleasant paws! . They took wonderful care of my 12 yr old silky terrier fur baby who has some health issues which require 4 medications daily. She remained very happy and healthy during the lengthy 18 night stay. Staff was amazing, gave her lots of love and sent regular updates and pics. Highly recommend!

A Google User

As any pet owner knows, making a decision on where to board your “family member” is huge. Questions like, will she get enough attention, will they treat her kindly and will she enjoy herself may run through your mind. Pleasant Paws does a fantastic job of helping to alleviate those questions/concerns. The staff is friendly, helpful, and most importantly, they truly care about providing a good experience for their customers. Our bulldog is happy to spend time here….which gives us one less thing to worry about….which is why we keep coming back.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 13:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating

Amenities

• Gender-neutral restroom

Crowd

• LGBTQ+ friendly
• Transgender safespace

Categories

Services