Banfield Pet Hospital

4.1 from 231 reviews

Address 620 Linton Blvd ste. 235, Delray Beach, FL 33444

Phone Number +15616398018

Description Banfield Pet Hospital® - Delray Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Website http://www.banfield.com/veterinarians/fl/delray-beach/drb%3F

Reviews
Dalba nunez

We been using Bandfield for many years. Doctors are amazing, techs are very friendly and professional but I got a horrible experience with the office manager at the Delray Beach location. I enrolled in their plan which it covered the monthly medicine. I didn’t pick up for 4 months and when I wanted to go pick up I was advised that I just talk to the office manager in order to do so. I left her 7 voicemail, I went to the clinic twice and she was never available. I decided to canceled my membership. I’m still waiting for the medicine and the call back.

Constance Brooks

Terrible service. Our dog went almost 6 months being sick because Banfield's didn't do the slightest amount of checking when we brought her in two or three times because she was listless and crying at night. They did a urinalysis when she had her teeth cleaned and found a serious urinary tract infection. Then the medication was not sufficient, and she had to go back for stronger meds. The dog did not seem to be getting better, so we took her back a fourth time for the same issue. The vet claimed she could not get urine, but another urinalysis would not show anything and that we would need to get a urine culture. My spouse took the dog back yesterday for a urine culture - and they did another urinalysis for over $100! I have called four times in the last 24 hours, trying to get someone to call me back. No one will even return my call, not even a manager to get a refund for the urinalysis they had already told us would not help. After reading the reviews, I will not be taking my dog back to this location. Update: Dr. Legland finally returned my call two days after I left a message. She said we "came in for a urinalysis." Obviously no one checked my dog's history because the last vet said a urinalysis would do no good. She was also very rude and when I said I would complain to the corporate office, she said "you go right ahead."

Reid G.

Just took our dog in for a checkup and some vaccines. The entire process was excellent. From the cordial and helpful check-in and Check-out team, to the professional, caring, knowledgeable, talented, and understanding, Dr. Emanuel; along with the stellar assistant, Troy.

SCOTT MALANEY

Coming from a fellow pet parent, a word of advice: DO NOT USE BANFIELD. Less than 1 star if I could! The INCOMPETENCE IS INSANE! Their record keeping is a complete joke And the people that work there have no idea what they're doing! Constant mistakes! I've been bringing my cats to Banfield for 3 years; The boca raton location and this location, hoping this location would be better. Boy, was I wrong! I will never set foot in a Banfield again. I am getting a private vet! Nothing should be worth this much aggravation. I am So glad I cancelled my optimum wellness plans!

Lynn Luzinski

Had our first visit with Dr Emanuel, this was our 4th Banfield we have used in different states and love them all ! The staff was great and the dogs loved them ! Makes for an easier appointment with 2 dogs on anxiety meds !!! Thank you !

A

If you value the wellbeing of your animal, please stay far away from this place. Not once, but twice, they directly caused harm to my pets. I had taken my cat here to be fixed and upon picking him up, he was returned to me in his crate and he had been left sitting for hours in his own urine. When they handed him to me I could immediately smell it. The next day he had a high fever and infection and we had to get him on antibiotics right away. This is unacceptable and would not have happened at any respectable practice. On another occasion we brought our Shepard in for a swollen eye and the tech proceeded to drag him by his neck/leash to the back while he resisted yet she continued to pull/yank my poor baby (I understand he is a large vet anxious dog so I always offer to walk him back but the “tech” insisted). If you cannot respect not only the owners wishes (we know our animals best) or know how to deal with large dogs, then maybe look into another career path. The next day we noticed he was yelping in pain when trying to put on his harness. Turns out he had a soft tissue tear from this incident and yet again, Banfield takes zero responsibility. Aside from these incidents, the level of care we received was always subpar and you can tell that the techs are miserable and I question if they even like animals. We now use a respectable private practice that is not owned by a giant corporation that has been known to push unnecessary procedures and vaccines. They may even cause harm to your pet to further their bottom line.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 17:00PMSunday:10:00AM - 17:00PM

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Crowd

  • LGBTQ+ friendly

Planning

  • Appointment required
  • Appointments recommended

Categories

Services


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