Address 419 Lake Air Dr, Waco, TX 76710
Phone Number +12547723520
My dog was so anxious and fought every bit of her checkup, but the staff at Lake Air never gave up! They listened to me and kept trying to get my baby through a very tough and dramatic visit. I cannot thank them enough for being so kind even though Leisl was so combative.
I believe that they have a good heart and good intentions. They handle the putting him to sleep and cremation very well, but when it came to my other shih tzu dog surgery, There was a bit of a discrepancies which led to my dog being rejected and my wife expelled from the property. as the man of the house tried to work it out as nice as possible without confrontation,but they weren't having it. Other than that, if they would let me deal with them and not my wife, that would be great.
I can't speak highly enough of how amazing the staff has been with my dog. She started going as a puppy and loves everyone there. Once she realizes where we are, she is so excited and practically drags me inside. She doesn't mind getting a shot because she's getting loved on from everyone. She's a bullmastiff, so she's not dainty, but once she's there, she's just like a tiny puppy
These are the nicest people I have ever come across at a vet. They are not expensive either & they care about your pets well-being, I definitely recommend Lake Air Animal Hospital. My female Shih Tzu has a large mammary tumor & I was worried to death about her, they are going to do the surgery for cheaper than anyone else. They also helped me out by explaining a lot of details about her cancer, when I left from there, I felt so much calmer about my dogs situation. 5 stars for this Vet!!!
My fiancé called Lake Air on 8/22/2022 for my cat Milly under the pretense that Milly was mouth breathing, it was hard to breathe, and a runny nose. Upon hearing that the woman on the phone immediately got us in for an appointment on 8/23/2022. I can not lie I was worried given a previous bad experience at another clinic where we were just given temporary solutions and always left with more questions than answers for Milly. However upon going in I couldn’t have been more wrong. We were greeted warmly as if we were family! They took Milly back with my fiancé and were quick and courteous with all of their tests. Unfortunately Milly’s X-Ray results showed that she has fluid all in her lungs and has FIP, so sadly we will have to put her to sleep on 8/24/2022. Of course we are devastated, however not once were we rushed out, talked to as if we needed to leave and pay, they gave us all the time we needed to gather our thoughts enough on where to go next. From entry to exit the staff treated me and my fiancé as if we were family and gave us warm welcomes and exits. From now on I will be using Lake Air for my 2 other cats. Thank you to the entire team for everything you did today and for finally giving us answers about Milly. I could not be more grateful for you all. Thank you all for allowing me one more night with my babygirl. You guys saw her at her sickest, I would like to introduce you to her when she was at her best.
This was the only clinic who fit me in without hesitation and amazing staff , Luna is doing a lot better thank you ♥️
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:08:00AM - 12:00PMSunday:Closed
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