Howl To the Chief

Reviews

Luke Gasbarro

I've been a loyal customer of Howl To The Chief for over six years, ever since my dog was a puppy. I can't say enough good things about this place. The customer service is always friendly and genuinely caring about the well-being of your pets. Their products are great quality, from food to toys to grooming supplies. And their baked goods are the best! My pup goes crazy for them. The best part of HTTC is their fantastic rewards program on pet food. It's a great way to save on future purchases and shows that they value their customers' loyalty. If you're in the area and need anything for your pet, I highly recommend stopping by Howl To The Chief. Great locally-owned company!

Claire Berry

Customer satisfaction is not a priority at Howl to the Chief. In contrast to other pet stores I've visited, both large chains and small businesses, they offer a reasonable return policy with 100% satisfaction guarantee or your money back, this is not the case at Howl to the Chief. Despite having the receipt and returning my items within the specified timeframe, I was denied a refund. Nowhere online or in the store does it state that opened items cannot be returned. Only empty ones or damaged ones. Both items I bought for my dog did not work at all, and were barely used, I guess this is thought as damaged goods? As any dog owner knows, each dog is unique and reacts differently to various products. So, this no return policy is extremely unsatisfactory, not even store credit was offered. On top of this, the other times I've visited Howl to the Chief I was never greeted or offered assistance in finding what I needed, so I will not be returning. Thankfully, there are other locally-owned pet supply stores nearby where I can shop and receive better service.

A B

Do not purchase this dog holder from howl to the chief. This has cost me thousands in medical bills from a herniated disc as a result of using this to carry my pup which is no more than 20 lbs. it looks to be home made it is roughly $60 and has no official tags. I have reported this to store management with no changes being made to the product for weight limit tags. Love the store but would hope they take these issues with their products being sold a little more seriously. Also, the comment below is false. There has been no reimbursement. God bless. I would hope store management cared less about optics and more about customer experience.

Tyler Cloud

The staff are kind and helpful. I do wish they know more about some of the products they carry, but this shop has exactly what I need. Quality dog food, quality treats. Every dog that has been in there, when I and my little dog have been, has been incredibly well behaved. I enjoy going here and Monsignor does as well!

Barbara Faith

Hard to find items that were listed online as sold here. Didn't carry much supply of what we needed. But we were able to get 1 bag of the food we needed for our pup.

Daniel Lincoln

I started going to Howl to the Chief when I started working in Navy Yard and I love being able to support a small local business with friendly staff and a great selection of dog foods for my old lady dog. They have a lot of cat things as well! Lots of really cute toys and other cat/dog sundries as well. There new store space is so spacious and really speaks to my much larger personal bubble I have these days

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Business Hours
Monday:09:00AM - 19:00PMTuesday:09:00AM - 19:00PMWednesday:09:00AM - 19:00PMThursday:09:00AM - 19:00PMFriday:09:00AM - 19:00PMSaturday:09:00AM - 19:00PMSunday:09:00AM - 18:00PM

Popular Times

From the business

• Small business

Service options

• Delivery
• In-store pickup
• In-store shopping
• No same-day delivery

Accessibility

• Wheelchair accessible entrance

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > American Express
• Credit cards > Discover
• Credit cards > MasterCard
• Credit cards > VISA

Categories