Mud Bay
4.7 from 138 reviews
Address 3 Monroe Pkwy, Lake Oswego, OR 97035
Phone Number +15033875659
Description Mud Bay is an independent pet supplies retailer based in Olympia, Washington, with stores throughout the Pacific Northwest. We specialize in healthy pet food and supplements made with natural ingredients for dogs and cats. Our in-house veterinarian and dedicated category team search for high-quality choices that will support the overall health of individual dogs and cats, no matter what their needs. Mud Bay also stocks well-made dog and cat toys and supplies, as well as a wide selection of clay and natural cat litter. We continue to also partner with select manufacturers to produce exclusive treats, toys, cat litter, and supplies that can only be found at Mud Bay or on our website.
Ryx T
Great selection and friendly staff! I've gotten my kitten's frozen raw food here both curbside and delivery! The website is incredibly user-friendly, and I'd highly recommend online-shopping for curbside or delivery. Curbside; Almost always ready faster than I expect! Additionally, when you call to pick it up, they pick up right away and bring your order out to you within a minute. Amazing service! Delivery: I was hesitant to get frozen food delivered, but one day when I knew I'd be home all day, I tried it. It arrived timely and still perfectly cold! Since delivery is free within a pretty big area with 35$+ orders, this is a great asset! Overall, the prices here are steep but about the same as competitors, give or take a couple dollars on bags of food. For convenience, speed, and friendliness, this mud bay can't be beat!
Kelsy Kannegiesser
The best pet store with a great selection and the most helpful employees! We love the treat samples to explore new items.
Marny Moore
Always friendly and helpful people working there, and they carry top-quality items/food/supplements for my VERY picky dog. Definitely my go-to!
Caitlin Franklin
Stopped in today looking for something for my dog, I wandered around the store for a quite a bit, while two employees chatted it up, one of them sitting on the counter. Both ignoring me. I didn’t ask for help at that point because obviously they didn’t care to help me. Won’t be returning to this location for sure, I’ll happily take my business to a location that the staff actually cares about their customers. So rude!!!!!
Ian Hopping
My fiancé goes here weekly and only to this location. We have gone to the other locations but this one surpasses them all with their customer service and how they treat my dog. Tam is amazing and goes above and beyond regular customer service. Our princess Kali has the worst anxiety tried to bring her into another Mud bay and the employees said you should probably take her to your car. Tam on the other hand try's to interact with her, give her treats, and just simply care. My fiancé almost left in happy tears today. Top all that off I asked about dry dog food and left with a couple samples. None of your other stores offer that when you inquire about dry food. You also don't have to ask for samples they always make sure you get one with your purchase. James the store manager is also very helpful and amazing. Please give Tam a raise she deserves it 🐾
Suborna Prince
Everyone in this place is incredibly cordial. Despite having anxiety, my pet is fine in this place. loves to sniff all the treats and like the personnel! The selection is decent, and the prices are reasonable. The personnel appear competent and attentive. Though there may have been a wider variety of some goods, overall I have no issues! They have what I need in a respectable setting with a kind staff. Although it is a shame, there can be a parking shortage when there is work going on. Will undoubtedly change shortly.
Business Hours
Monday:10:00AM - 19:30PMTuesday:10:00AM - 19:30PMWednesday:10:00AM - 19:30PMThursday:10:00AM - 19:30PMFriday:10:00AM - 19:30PMSaturday:09:00AM - 19:00PMSunday:09:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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