Address 3996 Douglas Wy, Lake Oswego, OR 97035
Phone Number +15038506280
Description The driving vision behind the Animal Care Group of Lake Oswego (ACGLO) is to provide knowledgeable medical service and education in a central destination. Bringing together collaborative groups of pet care professionals, our team provides compassionate and quality-focused care to animals and their human companion. We are here to service the cities of Lake Oswego, OR, Portland, OR, Tigard, OR, West Linn, OR, Tualatin, OR, Beaverton, OR, Oregon City, OR, Wilsonville, OR, Milwaukie, OR, Sherwood, OR and more! Discover exceptional veterinary care at our AAHA-accredited hospital. With our commitment to meeting the highest industry standards, your beloved pets will receive top-notch attention and care, ensuring their well-being and happiness.
Website https://acglo.com/
We lost our home in one of the CA wildfires & decided to move to a cooler, wetter clime. After having lived in our former home for over 30 years, it's been tough finding new everythings! One of our biggest challenges has been finding a new vet. We tried out 2 others that failed miserably, before being referred to ACGLO. From the first phone call for an appointment to the final update on my cat's condition, the service was perfection! Despite not being an established patient, I was able to get an appt. first thing the next morning. The woman who answered the phone was very caring, and just the tone of her voice reassured me. At the appt., I was offered a pheromone-infused towel to cover my cat carrier, which immediately stopped my cat's loud protests. Dr. Allie considered my input, and provided excellent care. I was very impressed by the follow-up calls I received. All the staff I interacted with was friendly & helpful. When I had to return the next day for an additional treatment, there was no charge for the visit, just for the treatment. Additionally, they offered to let me wait in my car and bring my pet to me, which I appreciated cus' he's a bit of a chunk. Oh, and they offer coffee/tea to me, and treats to my cat (despite the fact he's, as already stated, a lil' chunky). I'm very happy & relieved to have found our family vet!
The entire team at Animal Care Group of Lake Oswego has been so patient and kind with our Louie boy. The care we have received has been a drastic improvement from our previous care at another clinic during the pandemic. Louie can be reactive to vet visits and the providers at ACG have been so welcoming and patient. Thank you to all the vets who have given him care for his leg, tail, and our most recent annual visit which was the least stressful visit we’ve ever had! I’d recommend their care to anyone with fur babies.
Our first time at ACGLO and we were beyond happy!! The staff were very welcoming - starting from the reception area all the way through; the technician that worked with an AMAZING Dr. (Dr. Higel) was so nice, helpful, explained everything that was happening, personable, and gave some love to our fur babies. So sorry I didn't catch her name. Extremely clean facility. It was also nice to be able to take care of the bill in the exam room :-) made for less congestion at the front desk. My fur babies are not reactive to others but I can see how the process of paying w/in the exam room would be so helpful for pets that are reactive. Thanks to all !
I do not usually write reviews, but I feel as if I should to express how amazing this clinic is. I have two dogs, Bella (12) and Mia (3) and not only do they take care of my two fur babies, but they are compassionate as well. My old girl Bella has been through a lot health scares in her 12 years and I am very protective of her and her care, but I fully trust the staff at this clinic. Dr. Michaela Bryant is an outstanding vet who has done two of Bella’s surgeries in the past year and she took such good care of Bella that by the next day Bella was acting as if she never had surgery. I highly recommend this veterinary clinic!
I recently established care here for my new mini dachshund puppy and I have had an amazing experience! The vet, techs, and staff are always so friendly. I love that they have appointments on Saturday too, making it so easy to me to schedule appointments on my day off.
Animal Care Group always goes above and beyond with their care and treatment of my pets. Their knowledge and explanation of information is wonderful and they take the time to ensure my comfort level with the information and treatment as well. Their bedside table manners are phenomenal and they treat my pets with the upmost respect as if they were their own pets. There is no one who I would trust my pets care with more than the Animal Care Group. My family has been taking our pets here for over 20 years and we will continue to do so!
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 16:00PMSunday:Closed
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