Address 39010 Paseo Padre Pkwy, Fremont, CA 94538
Phone Number +15107139999
Website https://www.petfood.express/
10/10 would recommend!!! Got off work late and came in close to closing (ugh yes I was THAT customer lol), but the two staff were so accommodating for my pup Larry and I! Fabian and Sammie were dream team helping me with the wash station and were really patient. Give them a raise!!!! They deserve it—will be coming back to this location thanks to them and the great experience I had!
Most staff members are very friendly and genuine, especially when we need recommendations for cat/dog food to try. I don't return things very often, but if I do, it's very easy, no challenges. We wash our pup here, and it's fairly easy, with good choices of shampoos. A "drive-by" vet comes to this location. While prices can be higher, feel like staff is trained and knowledgeable about pet food quality. While they stopped carrying our original brand, the staff member told me why, and gave a new recommendation!
Pet Food Express offers an exceptional self-wash pet experience. Their facilities are top-notch, making it easy to keep my furry friend clean and happy. The variety of shampoos and grooming tools available make the process a breeze. It's a fantastic way to bond with your pet and ensure they look and feel their best. I highly recommend Pet Food Express for a convenient and enjoyable pet grooming experience.
Went there to give my giant breed dog a bath. This is not the store we normally go to, but went to this since we were close by and wanted to better use our time. Wrong decision! While the people were nice and friendly, the floors in the bath area were DIRTY and ill kept. It also did not have the same setup as our local Pet Food Express: 1) no treats to entice dogs while bathing 2) no timer for bath controls so you know how much time you have left 3) extra shampoo bottles were missing - you had to ask associates for extra shampoo 4) plastic collars had to be retrieved from cashier I will not go back to this location again.
Very friendly, very accommodating to my shy little girl. She wasn't super wanting to say hello because petsmart employee startled her by bumping into me, making me drop what I was holding on top of her. No apology or anything. I'm disabled so this was super upsetting to the both of us. The employees here were very slow and patient with her and asked if she had allergies. They then selected a treat she would take and gave her a few. They then asked if I needed assistance out because they saw my cane. Such a nice experiance compared to the one I had at petsmart only 10 min earlier. You can see the relief on her face in the pictures having a good experience here. She almost fell asleep sitting up. Thanks you!
very nice and helpful employees :) lots and lots of food and treat options, and custom engraving for collar tags too!
Business Hours
Monday:09:30AM - 20:00PMTuesday:09:30AM - 20:00PMWednesday:09:30AM - 20:00PMThursday:09:30AM - 20:00PMFriday:09:30AM - 20:00PMSaturday:09:00AM - 19:00PMSunday:10:00AM - 18:00PM
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