Preiser Animal Hospital Urgent Care & Wellness Appointments
4.7 from 285 reviews
Address 2975 Milwaukee Ave, Northbrook, IL 60062
Phone Number +18478275200
Description Located in Northbrook, IL, the veterinarians at Preiser Animal Hospital are committed to your pet’s health. Northbrook based Preiser Animal Hospital excels in the science of Veterinary medicine and was founded in 1965 by Dr. Herbert Preiser. In 2007 Dr. Herbert Preiser retired and his daughter, Kristine took over as the head veterinarian and medical director. Preiser Animal Hospital is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We offer friendly, informative, and supportive services for you and your pet while maintaining a superior working environment for our employees.
Marta Wysocka
Thank I had an exceptional experience at this veterinary clinic! From the moment we walked in, the staff was incredibly accommodating, making sure we were comfortable and attended to promptly. There was virtually no wait time, which was a pleasant surprise. What truly stood out was the personal attention given to my pets. It’s clear they care deeply about the animals and treat each one with such dedication and kindness. Highly recommend for anyone looking for top-notch pet care! 😊
dori hackett
Dr. Preiser and her staff are amazing, loving and compassionate people. We have been going there for many years and have a had great care for two dogs. We recently lost our sweet Iris due to liver disease but their care gave us many more months of quality time with our girl. Thank you!
Barbara B
Less than 1 star. Find somewhere else to treat your furry family members. It is with a heavy heart and a profound sense of responsibility that we share our devastating experience with Preiser Animal Hospital. We feel compelled to warn fellow pet lovers about their shocking lack of professionalism, compassion, and competence. Preiser is unsafe, unprofessional, and unqualified. Our beloved cat, Boomer, a healthy indoor pet, visited Preiser for a routine rabies vaccine mandated by the Lake County Health Department. What should have been a simple procedure turned into a nightmare due to the staff's incompetence and negligence. Upon Boomer's arrival, we were assured he would receive proper care. Instead, he was needlessly quarantined in deplorable conditions, causing him immense suffering. Despite promises to update us and clarify the situation, the staff's communication was inconsistent and misleading. Angie told us that they needed to quarantine Boomer until they notified the Lake County Health Department that he received his mandated rabies vaccine. Angie said that she would update us after she contacted the Health Department so that we could bring Boomer home. Angie never called us. We then requested to speak with Jamie (supervisor) to get a proper update, but no one ever called us back. Days later, we went to check on Boomer and asked if he had received his vaccine shot. Mandy said that he received his shot on the day we dropped him off. Ten days later, we asked the same question when we picked up Boomer to bring him home, and Angie told us that he received his shot "just now." The staff misrepresented the medical information. The staff never contacted the Health Department as they promised. Their communication was as clear as mud. When we calmly questioned the staff about the conflicting misinformation and asked to discuss the situation with Kristine (owner of Preiser), Kristine refused to discuss and avoided us. Angie then threatened to call the police and did so. We asked for clarification because nothing they told us made sense, and they responded by calling the police! Tragically, Boomer's health deteriorated rapidly during his stay. He lost 4.5 pounds and developed cancerous growths shortly after his return home. Despite consulting multiple professionals, none had ever witnessed such a profound lack of professionalism and care. Preiser's behavior was not only unprofessional but also heartless. Their actions directly contradicted their stated mission of providing comfort and relief to animals. Boomer's unnecessary suffering and untimely death were avoidable and deeply traumatic for our family. We implore you, fellow pet owners, to heed our warning: avoid Preiser Animal Hospital at all costs. The staff's actions are a stark reminder that not all facilities prioritize the wellbeing of your beloved pets. We urge you to find a trustworthy and compassionate alternative for your furry family members. They deserve the best care, something Preiser Animal Hospital unequivocally failed to provide. There are many cautionary 1-star reviews to support that you don't want to take a chance here. Some people get angry because things didn't turn out their way, but there are common themes... credible concerns, confusing complications, and awful boarding conditions. In loving memory of Boomer. We miss you... you didn't deserve this.
Josh Reynolds
Dr Preiser, Jamie and all the staff are a cohesive group that work very well together. Their level of care, follow up, And concern for our Floyd was fantastic! Thank you for your compassion, much appreciated!
Robert Morris
Dr. Preiser cares about our pets as much as we do. She's the best veterinarian I know of. Great staff
Susan Rosecrans
I am now on my third and fourth dogs with Dr. Preiser. So much care is shown with my fur babies! The expertise in the office is amazing from the vets to the techs.
Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed
Popular Times
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointment required
Categories
Services
Serves 60062 and nearby areas
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