Pet Supplies Plus Pleasanton

Reviews

Mashal Shujayee

This experience has been a complete NIGHTMARE. Made the mistake of bringing my pup here twice. BOTH times my poor pup was nicked on his private area which is completely unacceptable. The groomers displayed little to no experience, and their handling of my puppy was nothing short of careless. When I brought up my concerns, they reacted defensively and offensively instead of taking responsibility for their poor work. Their dismissive attitude and lack of professionalism were shocking. They showed a blatant disregard for my puppy’s needs, handling him with a disturbing level of carelessness. This is not just a lack of experience; it's a complete failure to provide even the most basic level of care and attention that any pet deserves. I strongly advise against taking your pets here. Their lack of skill, poor customer service, and overall incompetence pose a serious risk to any animal in their care. Avoid this place if you value your pet’s safety and well being ‼️

Luna Musib

I discovered pet supplies plus when I was visiting the salon next door. Started shopping there about 1.5 y ago and had excellent customer service and suggestions being a relatively new pet owner. Their in house store brand food was great for my pup with allergy. Then I found their grooming section and started taking my pup for grooming and very happy overall.

Derek Q

This review is long overdue. I’ve taken our maltipoo here four times for nail trimming. I was very hesitant the first time because he was rejected before by a popular pet store after I warned them that he could be aggressive. But the groomers here took him in and have been handling him in a very skillful way. We saw a different groomer each time, but they are all very good at what they do and very friendly unlike the other pet store.

Caroline Murphy

Stay clear of this place for grooming. Whatever grooming rate is on their booking site is different than what you will be asked to pay. Unfortunately, after going back and forth with the groomer she wouldn’t acknowledge their error that I had selected the right measurements and breed for the price online and the store manager/owner made things even worse. He even added that I had pissed the groomer off after I tried to alleviate the tension. Needless to say, I will never shop here again.

ashley lu

i know this is long, but hear me out on this one. THEY CALLED ME STUPID. this grooming place is actually so horrible, the customer service is horrible and the employees are horrible. i hate the way they speak to me and i hate their tone—it makes me so uncomfortable. I was trying to work things out with them and it took me a while to explain to my mom because she doesn’t understand english. i know maybe you can’t be patient, but as an employee it’s YOUR JOB DUDE. They muttered “stupid” as they walked away. its SO obvious they dont care about your dog and dont know ANYTHING about dogs. they’re uneducated yet assume YOU don’t know anything. I PERSISTENTLY asked for just a trim on the back and this girl kept saying how she can’t use a razor to shave my dog. i said a trim. then she brought up how there’s dogs on instagram that im so caught up on with super short fur like I DID NOT SAY ANYTHING ABOUT THAT. and i felt so offended because it’s pretty obvious she brought up social media because im a teenager. do NOT go here WHATSOEVER to get your dog groomed—$80+ to get your dog shaved and waste 30 min of your life you can never get back trying to work out things with those RUDE EMPLOYEES? and you know what else? when i was checking in for my appointment, i could see the other ladies grooming this poodle mix dog and another lady grooming a different dog TALKING and LAUGHING, and one questioned the other on why the dog looked like that and she said “well THEY said they wanted a beard on their dog haha..” and was so rude about it. personally, i dont want other people talking behind my back about what i want for my dog. just a preference tho. i will be so happy to cancel my appointment and just groom my dog myself.

Alex Wu

This place is absolutely the worst will never come here or bring my fur fur baby to Angela specifically ever again don’t now how to care for pups and are racial here beware!

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Business Hours
Monday:09:00AM - 20:30PMTuesday:09:00AM - 20:30PMWednesday:09:00AM - 20:30PMThursday:09:00AM - 17:00PMFriday:09:00AM - 20:30PMSaturday:09:00AM - 20:30PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Quick visit

Payments

• Checks
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

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