Humane Society of Westmoreland County Greensburg, PA

Reviews

Kayla N

This place might as well just close down since they don't seem to do anything for anybody, all of the reviews from recently have the same issue I do for the most part, literally no way to get in contact with absolutely anybody. Literally missed a call by 3 minutes and when I call back I have to leave a voicemail and start all over again! Been playing phone tag with somebody for about a week now, how can you run an operation at all if you don't have one person that can answer the phone at all during a normal business hour? I guess we all have to sit by our phones and just wait and stare at it and hope they call us so we can immediately answer it. The third voicemail I got was also kind of snarky, mentioning how loud just have to call back and be put at the bottom of the queue with my voicemail all over again. Well how about I don't know, do your job and answer the phone and not send every single call to voicemail? There's an idea. I get it volunteer groups have a hard time but I can call anywhere else that's a volunteer group and they answer the phone. Or, if you're going to make a spay clinic, why don't you make it accessible online to schedule appointments rather than only through the phone, to a place that doesn't even answer. Seriously it's 2024 what are we even doing.

Shadowland Graphics High School Edition

Went to go look at dogs to possibly adopt. They used to be walk in and look around if you were interested in one they would let it out of it cage to play with and to see if it was a good match before any application. Now you have to have a appointment to see a animal. They don't have much staff there from what I saw. I would rather meet and see the animals and not have to shop online to look at one. The appointment I understand if you wanted to add the specific one. I go by personality towards me not towards what others say about the dog. I wish they would stop being stiff and let people go in and see the dogs. What is there to hide? They are also supposed to have a volunteer program. I asked about it and I was told they don't have it anymore right now because each time they try it falls through and just doesn't happen

Matt Hanan

All I can say is FRUSTRATING! Very poor communication with this place. My wife and I fill out a application for a kitten we seen on pet finder. They called me and left a message saying we are approved only 2 days later. She wanted me to call back to set up a appointment to meet him. This is where the frustration starts.....I called her back within 10 minutes of her leaving me the message.......but COULDN'T GET A HOLD OF ANYONE. Their call center sucks, it literally hangs up on you after the recording for adoption. They also have a option to leave a message or press * to talk to someone, I pressed the * for 5 minutes and it kept replaying the same recording so I finally just left a message, a half hour goes by and she calls me back. She asked if I come the next day (Saturday) I said I can be there at 2pm because my wife had to work in the morning. She then asks if I could come earlier in the morning because she has another couple interested in the same kitten.....WHY DID YOU EVEN BOTHER TO CALL ME THEN?!?! She asked me if I had my heart set on this kitten, I said of course (why would I take the time to fill out the application AND name the kitten if I didn't have my heart set on him?). She said she'd leave a note for the coworker working the next day to make them aware we were coming in to meet the kitten. We call the following day to inform them we're on our way that my wife was a couple minutes late leaving work. We got informed the kitten was already adopted, he was adopted earlier that morning....WOW!! Some GREAT communication going on at this place. I can't wrap my head around why this lady would call multiple people informing them they are approved FOR THE SAME PET!! If they already scheduled someone then WHY call another couple??? I completely understand the concept of first come, but this whole idea of filling out a application to see if YOU'RE A GOOD FIT for a certain pet is nonsense. It's all about approving and getting there first.....complete nonsense. Their site clearly states that it can take a couple days to get approved, but they can't wait 10 minutes to receive a phone call back from a approved client before calling someone else for the same animal??? I'm soooooo confused by their thought process and business practices.

SHARI STILLITANO

I love the Humane Society in Greensburg, PA. I have cats that I have had there for rabies shots, surgeries for spaying four cats and neutering my one and only male cat with no problems at such reasonable charges. I respect their commitment to the care of the animals on-site awaiting adoption or coming in for an appointment for other reasons.

Steve Salamon

22 million dollars done in business last year.... Your shelters should be open 8-5 everyday trying to get these animals in good homes.

Misty Rocker

This is the best place, I adopted my doggo here and she's been the most perfect baby I could ever imagine. She was a puppy, she's now 12! I also support their wonderful family fund raising event each Halloween "the whisker walk" at twin lakes park.

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Business Hours
Monday:10:00AM - 16:00PMTuesday:10:00AM - 16:00PMWednesday:10:00AM - 16:00PMThursday:10:00AM - 16:00PMFriday:10:00AM - 16:00PMSaturday:10:00AM - 16:00PMSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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