Winter Place Animal Hospital

Reviews

Candace Ramsey

I took my dog here two times. They found out he has a tumor that was looked into. They called to tell me it was a cancerous tumor. I left work in tears yesterday from the call. I was told they will email me an estimate of the price to remove the tumor. I waited all day to hear from them. I reached back out the next day and was told to be patient with them. That they were doing their best. That they are trying to figure out how to book him to have it removed because they are filled up to September. They requested I wait a week to get a price and a date for removal. I called his old vet and they welcomed him back with open arms. They are looking at the tumor on Monday. It if is operable it will be done on Wednesday. I understand they are a business. But to be told to be patient with them for a week..? Or more depending on if they have time to remove the tumor? Absolutely not! Completely unacceptable when time is everything when learning your pet has any type of cancer. I planned on calling any vet that would take him to get it removed asap if it is truly cancerous like we were told. I appreciate that they looked into the tumor but the bed side manner could be better. Don’t call and deliver bad news to a pet parent and expect them to not freak out about when they can get the animal In to get the needed surgery. I let them know respectfully my pet will not be returning to them for care. I will say the vet seemed knowledgeable about caring for my dog’s breed. I trusted them immensely up until he was diagnosed with a cancerous tumor. At the very least they could have explained the situation and gave me a recommendation for another clinic that has a sooner booking for the surgery to help me through the stress of it all.

Carole Nalley

Took our new puppy here. Staff was friendly and kind to our new family member. Was caught a bit off guard that they took him in the back to examine so we couldn't be with him. It was a long wait as well, but they were apologetic. The doctor was nice and answered all our questions. We are happy to return with our growing baby boy!

Jordan Nicole

This place cares about dogs! My dog got a fishing hook in his nose and the staff here were so generous and kind and swift with care. They are fair and gentle. Don’t go ANYWHERE else but here. ❤️ thank you so much . An answered prayer.

ebony smith

I really wanted to like this place. The front desk staff was great. Even the tech was pretty decent. The worst part of my experience was Dr. Schroen. I provided all this information regarding issues with the tech only for her to take my dog back to Dr Schroen for literally 5 mins and bring my dog back. Dr Schroen comes in and only address one issue. I had to remind her of the other issues for her to say “oh yeah” and proceeded to answer me with generic answers i could’ve googled. To me, she just treated my visit nonchalantly, like i was just another person or my dog was just another dog. $75 for a visit is cheaper than most but still a great deal of money to simply get google answers and only for you to see my dog for five minutes. I’m sure maybe this clinic is better when dealing with emergencies, but i honestly don’t see me investing anymore money with them for preventative care or check ups. Which really sucks cuz i really wanted to like them. Again, staff was great especially the woman at the front desk. Lord i just want a vet that cares about my dogs issues big or small no matter how many pets they see a day. That’s it, that’s all. Pet insurance is too much money, procedures are too much money, even medications are too much money for veterinarians to not care like they should. The same goes for any doctor honestly. Y’all are paid way too much money to not care for every patient that walks through the door.

Olivia

Ridiculously priced. Was quoted $900 for a 70lb dog to get neutered. And I paid $80 for a stool sample. They never sent me the results from that either! When I went back she said she couldn’t find the results ?! Going elsewhere. The company commented saying they won’t give estimates over the phone. I was there, in person (with my German shepherd)when I was quoted this. This was in September 2023. I ended up having him neutered in Easton for $150.

Sierra Lewis

I highly recommend this place. I had an unexpected emergency with my cat and they took him right away. They genuinely care and were not focused on the money but focused on my babies well being. All staff are friendly and very welcoming.

Write review

Name*

Email Address*

Rating* 1 ⭐ 2 ⭐⭐ 3 ⭐⭐⭐ 4 ⭐⭐⭐⭐ 5 ⭐⭐⭐⭐⭐

Review

Send
 

Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 16:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services