Address 10861 Bloomington Ferry Rd, Minneapolis, MN 55438
Phone Number +19528848248
Description State of the Heart Medical Arts At Pet Crossing, our mission is to provide compassionate, high quality care for our patients and their families through advanced diagnostics and treatments, continuing staff training and most importantly through educating our clients so that they can make informed decisions regarding their pet’s health care.
Website https://www.petcrossing.com/
I really wanted to love this Vet. They are very friendly and attentive in clinic, but they are very difficult to communicate with once you walk out the door. Trying to get them to call in a prescription for your pet is next to impossible. Every time I have tried to get my dog’s meds, it’s taken 3+ days. For my dog who needs pain meds daily, she is left to be in pain over the weekend because it’s now Friday, and even after calling first thing this morning to get them to call it in to my pharmacy (again), they didn’t do it. I’ve called to get her script refilled for 3 days, they keep saying they will, and they don’t. I’m so disappointed. I wish their priority was to actually help the animals and get them what they need asap, but it seems to be more about making money.
When my dog was sick, they got her right in for an appointment. They did everything they could think of to get to the bottom of her sickness. They were very gentle with her. They checked in with us around the clock to make sure she was doing okay once we returned home.
The entire staff at Pet Crossing were amazing from beginning to end of Kaya’s appointment! They helped ease our minds through a frightening situation for us! We really appreciate the follow up call checking on Kaya! We plan on bringing our other dog here when needed!
Took my puppy here for a same day appointment when the vet we had been going to was booked out for almost 2 weeks. I was so impressed. It really felt like everyone had my pets best intrest in mind and was very thorough. Dr. Dengel was the perfect combination of professional and personable to put all of my concerns at ease, and our tech Maria helped keep my puppy happy and kept me well informed. I left with everything I need to help make sure that he'll be a happy healthy puppy, including a bunch of tins of special food. Autumn at the front desk noticed I had my hands full and even offered to help carry them to my car. I can not overstate how impressed I am with the kindness and level of quality I experienced from everyone on their team.
Pet Crossing Animal Hospital and Dental Clinic is my favorite vet. They go above and beyond with detailed pet care and customer service. They have a comfortable waiting room to stay in while your pet has surgery. I highly recommend them. They took really good care of both of our dogs.
I’ve been to this clinic twice now, once for each of my dogs. Both times, the staff were generous enough to see us last minute as they were both emergencies. Everyone who works at Pet Crossing has been so kind and welcoming to me and my pups, especially Dr. Solgat. I’m definitely taking my pups here from now on, best vet in the twin cities!
Business Hours
Monday:08:00AM - 18:30PMTuesday:08:00AM - 18:30PMWednesday:08:00AM - 18:30PMThursday:08:00AM - 18:30PMFriday:08:00AM - 18:30PMSaturday:ClosedSunday:Closed
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