Address 2500 Watkins Rd, Battle Creek, MI 49015
Phone Number +12699631796
Website http://www.hsscm.org/
HSSCM has a huge, clean cat room + separate kitten room with plenty of enrichment and socialization. I have been here twice to adopt, even though it's not the closest shelter to my house, because the thorough pet profiles posted for every furry guest really helped inform my decision. Even more invaluable are the knowledgeable staff who took the time to discuss my situation & needs to ensure the best fit for each new addition. I also appreciated the little care package they sent home with us!
I have nothing but good things to say about all the workers and staff at this shelter. Staff are friendly and well informed of all the animals there and care for them as if they were their own pet. It is always clean which shows how much work is performed on a daily basis. I started volunteering a couple months ago after my shephard and best friend crossed the rainbow bridge and I needed to be around dogs and cats but wasn't ready to replace my friend. All the cats and dogs are very happy and receive the best care daily and each dog is taken care of by their individual needs and personalities. After two months I finally found my new best friend and I couldn't be happier. This puppy is so smart and sweet and we just matched perfectly. I'm so grateful after talking to one of the managers about what dog would be best for myself and my home. I will continue to volunteer and help as many pets as I can as they continue to heal my heart also. Thank you Carrie and staff for all you do every day to help save pets lives and provide them with the best possible care! God bless you and the facility.
Great organization. The application and process to get a animal may seem long, but it is worth it. They just want to make sure the animals go to a good home. I was briefed quite well with my dogs past history, great medical records were given to me and great advice on the dog's behavior and what to look out for. I highly recommend the Humane Society.
My boss was trying to adopt a kitten. After completing the extremely lengthy application, he received an email pretty much discouraging him from adopting his preferred kitten and suggesting other kittens instead. They then called with questions about his previous dog owned during his marriage that his ex still owns, questions how often said dog goes to the vet. How would he know??? When he called to check up on his application and questioned the delay, she said he was more than welcome to look elsewhere for a pet. He called back after contemplating her rudeness to withdraw his application and she responded that it was probably for the best. Do they NOT want to get their animals adopted? I understand wanting to make sure they are going to a good home and a good fit with the new owner, but being rude and discouraging is unacceptable. No wonder the Humane society is full of animals waiting to be adopted. It's more complicated to adopt an animal than a child. A more positive attitude from their staff would go along way.
I called the Humane Society today with a concern about one of my cats. I was at a loss with some of her behavior and I received excellent customer service from the woman that answered the phone. She patiently listened to my concerns and gave me a ton of helpful advice that I plan to follow. The advice she provided was beyond what I had found on Google when I was researching my options. Because of her willingness to help me, I have hope. I wish I would've gotten her name!
Adopted a 10 week old sibling set of kittens from the Humane Society in 2006. They were the first pets I ever purchased myself. I paid for all of their care as I grew up and loved them both dearly. Both cats had long and happy lives. I just lost them both in October 2019 and May 2021 and am now donating to the Humane Society! I don’t understand the negative reviews, as even at a young age, I understood the reason they have such extensive checks. They want their animals to have supportive, loving homes that are able to give regular vet care and be stable homes for pets. They do not want families rehoming pets shortly after due to the pet being “too much” or not a right fit for children, etc. They try very hard to do what is best for the animal. Even at 19 I understood that. Great job! Keep it up!
Business Hours
Monday:ClosedTuesday:12:00PM - 16:00PMWednesday:12:00PM - 16:00PMThursday:12:00PM - 16:00PMFriday:ClosedSaturday:ClosedSunday:Closed
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