Address 625 W Crossville Rd Ste 134, Roswell, GA 30075
Phone Number +16783528138
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ga/roswell-store1048.html%3F
I was very happy with the grooming my two dogs received. One of them was really dirty, and they completely got her clean.
I recently bought a car seat for my dog, but upon opening it, I discovered that the product had been previously used and then returned. I immediately went back to the store and explained the situation to the cashier. She was very helpful and offered to process a return for me. The manager was called to assist us and he checked to see if they had any more in stock, but unfortunately, they did not. He then offered to refund the seat. I asked if they would sell it to me at a discount, so I wouldn't have to go to another store to look for a replacement. Meanwhile, the cashier kindly lint-rolled the car seat to make it cleaner for my dog. Overall, I was very pleased with the customer service provided by the store.
I had the most rudest interaction with a young female employee with glasses. I ordered kitten food online and I was emailed that it was ready for pickup before the store opens. However Petsmart opens its door at 8 am for pet appointments. I literally approached the first employee I could I find and asked if it was alright to get my order because it stated it was ready. She immediately asked me if I had an appointment and how did I walk in here. Then she handed me my order and locked the doors behind me as if I was a criminal. This is unprofessional and lack respect for me as a paying customer. I will never return to this racist location again!
Lovely staff. We visited for Photo with Santa.…great initiative
We use PetSmart for our dog's grooming. That was take good care of him and he comes out looking really sweet.
A big box brick and mortar store that is in need to an update and price adjustments. The products are cluttered and the interior is odorous. The prices are a bit high but that’s what one pays for convenience.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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