Caring Hands Pet Clinic

Reviews

Tim Durnin

Friendly and professional, Dr. Vale’s former customers will feel at home here. As with Dr. Vale, kindness rules. We have taken two puppies and will soon be taking our two cats as this place has a great vibe and good karma.

Madelyn Watson

First I would just like to say the front desk staff and vet techs were very kind and empathetic to us so this is in now way a reflection of the entire staff. However the doctor was what really put me off. This morning I took my 7 month of puppy in because he ingested socks and had vomited them up this morning and yesterday. So we took him in to make sure he had no more socks or objects he ingested. Everything seemed fine and dr recommended X-ray and blood work and we opted for X-rays to be done. They sent X-rays to radiologist for further analysis. Dr came back to report that the radiologist had seen a foreign object and recommended surgery or an ultrasound and the dr heavily pushed the surgery as if it was an urgent emergency so we thought that would be best. He was very odd in his demeanor and was very manipulative even saying he was going to perform the surgery on his lunch as if he was doing us a huge favor by doing his job. We had even signed papers for cost of surgery when the dr mentioned "if he found something" our dog would have to stay over the weekend at the hospital. Or he said he would have him stay at the clinic over the weekend and he would “periodically check on him over night” ? For additional cost of course. I asked what he meant by "if" since I thought that had already been determined. He backtracked and mentioned the ultrasound again saying that there "might" be something. Why would you be okay with having a major surgery when you're not even sure that something is in there? We didn't want to subject our puppy to surgery on a chance there was something there let alone pay the 3k+ they quoted us for the "exploratory surgery" as the doctor said. We then decided to get an ultrasound, and when I was given the report from the radiologist, surgery was never even mentioned in the report, only recommended an “ultrasound prior to a possible endoscopy” So we went to get an ultrasound with radiologist and low and behold there was absolutely nothing, no foreign object at all! This dr was perfectly okay with doing an open surgery on a 7 month old puppy and for what? The money? I was so disappointed and glad we got the second opinion. I’m mostly just appalled that the Dr. was so ready to perform the surgery before making sure there was even an object to begin with. And the fact that he said he was “concerned for our pet” when we were hesitant to go through with the surgery. I’ve read a few other negative reviews on Yelp since, all pertaining to this doctors behavior towards his patients owners and it’s very disappointing. The doctors first step should have been urging us to get the ultrasound. I just want to urge people to be cautious when going to this practice.

Roe C

Brought my dog here for her ears to be cleaned. They quickly put me in a room and attended me. The vet was friendly, patient, and very knowledgeable. They explained to me the process and price. I did not feel as if they tried to sell me services that weren't needed. I quickly changed to my primary vet to here!

Tom Balestrieri

Friendly, caring staff. Extremely helpful and felt like a family environment the first time we walked in. Really enjoy all their services at reasonable prices. Dr is very kind and thoughtful and does what's best for your pets

Zach Roper

The staff seem very caring at first, but if anything goes wrong with your pet after they treat them they are very quick to deflect any responsibility. I would not recommend anyone to come here.

Olive Oyl

Our usual vet couldn’t schedule our dog neuter for 2 months. Caring Hands found me a cancellation much sooner. Dr. K. and staff were polite, professional and caring. We changed to this practice immediately. They are affordable and don’t try to sell you anything you don’t need - while still considering what is best for the pup. I’ll give them 10 points!

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Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Gender-neutral restroom
• Restroom

Planning

• Appointment required
• Appointments recommended

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Services