Address 7 Wenger Ct, Carlisle, PA 17015
Phone Number +17174629480
Description Healing Paws Veterinary Care offers a unique veterinary experience where our team and veterinarians in Carlisle, PA listen to you and your pet's needs. Our Carlisle, PA animal hospital goes the extra step to be Cat Friendly and Fear Free certified, because your pet deserves the best care. The following veterinary services are offered: cat and dog vaccinations, cat and dog teeth cleaning, spay, neuter, cat and dog microchipping, and more. Book your dog and cat's next appointment at Healing Paws Veterinary Care today!
Website https://healingpawscarlisle.com/
We absolutely love Dr. Sands and her staff. They are all caring, Loving and knowledgeable. We recently had to have our kitty Bella cross the rainbow bridge and Dr. Sands and staff were so caring and walked us through the whole process and assured us Bella would leave us peacefully. She did. And today our Zazzy had to visit for skin and ear issues. Again, they got him squared away and he's a much happier kitty this afternoon! Dr. Sands and her staff truly care for each of their patients as if it was the only one they had.
I am very appreciative of Dr. Sands and the staff at Healing Paws. My cat has received top notch care with them since he was a kitten and the vet practice began in a mobile unit. They are responsive via their app to questions, they provide detailed exam notes, and easy to understand written instructions for meds. They love animals and it shows. Appreciate all the effort to figure out my cats recent health issues and grateful to have an early diagnosis and treatment plan that is working for recovery!
Dr. Sands and her team are amazing! I came to her practice after my cat, Cashew was written off as unmanageable at another vet and we had been struggling with urinating outside the litter box. He was indeed very difficult at the vet, but Dr. Sands and team took their time to get to know him and figure out his diagnoses. At his first appointment, Dr. Sands discovered that Cashew had a root exposed in his mouth. This discomfort caused him to get agitated early on in the exam which could have been part of his reason for being unmanageable at the other vet. The Healing Paws team allowed Cashew to stay comfortably in his own room that first day which gave them the opportunity to take the blood and urine samples needed. Some of the other first steps were to send Dr. Sands home videos that she reviewed. These videos revealed that Cashew had some joint issues in his back legs. Cashew then had a dental cleaning and extractions plus treatment for his joint pain. A special bonus is the pictures they take while he waited for surgery and during appointments. Unfortunately, those treatments didn't entirely solve our urination issue so we pursued a monthly injection of Solensia which was life changing for Cashew. His urination out of the litter box reduced significantly and he was happier and moving more comfortably. Since the litter box issues were not entirely fixed, we tried anxiety medicine in addition to his other treatments. The injection, medication, supplements and the earlier dental work, did the trick! Cashew very rarely urinates out of the litter box. He recently came back to Dr. Sands for his second yearly visit and he was so much more calm with them. Dr. Sands and her team have been with us every step of they way too. Each time we found something didn't quiet work or he didn't want to take a supplement, Dr. Sands and team found a way to resolve it. I truly feel at home and genuinely cared for when we come to Healing Paws. In the times we are there for a visit, the team is always responsive to chat and email questions. There are so many wonderful things about Dr. Sands and Team, and best of all they truly love Cashew and celebrated his healthy success as much as I did. We love you Dr. Sands and Team!
Dr. Sands and her team are WONDERFUL. I have never experienced a more comfortable environment taking my kitty to the vet. The entire staff is welcoming and super knowledgeable. Will not be taking my kitties anywhere else!
Last week out cat Olaf was treated for a pulled tooth and cleaning and some lab work. He spent the day at Healing Paws. He did very well. I would recommend Dr. Sands and her staff for any pet care. Especially Jess and Cathy. Dr. Sands expertise is second to none and her staff are kind, welcoming, efficient and knowledgeable. Taking our pets there is a pleasure.
We are military and it’s super hard to get anywhere in Carlisle because vets have been closing left and right and nobody takes “new” patients. We finally found Healing Paws, it was suggested by one of the endless places I’ve called that didn’t take new patients and when I read they were kind and emphatic with the animals I’ve felt so blessed they said they were taking new patients, we applied online and were APPROVED. I immediately downloaded the app and tried to schedule a visit but received a email someone would contact us to schedule our first visit. Long story short that never happened and I wasn’t too worried about it because my pet wasn’t sick and I know it’s such a shortage. I’ve been receiving emails throughout the last months offering open appointments, holiday hours, perks and educational stuff and my app is active. I even called them last month for an appointment and was offered for a sick visit but didn’t proceed as the waiting time would have been a week and I suspected an ear infection so I went somewhere to be seen quicker. I didn’t want my cat to suffer through the holidays. When I called healing paws only days ago I was told we were inactive?? How? They made a mistake, zero accountability for a mistake they’ve made. Not even an apology or empathy for the situation we are in based on their mistake. When I called days ago, I was told to resubmit to be active again and so I did now today I get a email we weren’t accepted and it doesn’t seem to be the right fit?? How? nothing changed at all. Not being approved wasn’t even part of the discussion or a possibility I was simply told that I had to resubmit for their system to be shown as active. They are super difficult to work with, like I said zero accountability, unapologetic and no compassion. I’m very disappointed. I guess I will have to take my cat to shores and sit there for half the day and pay $100 extra while there are real emergencies happening that are time sensitive. It’s a shame altogether but I’m especially disappointed in this specific vet clinic healing paws 🐾 be sure to read other reviews, they seem to not even see their established clients in a timely manor. My cat gets super sick in the car, eyes rolling back, excessive drooling so driving 1 hour to a vet isn’t an option, I don’t think he would make it.
Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:ClosedSaturday:ClosedSunday:Closed
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