PetSmart
4.3 from 1065 reviews
Address 321 Town Center Loop, Waynesville, NC 28786
Phone Number +18285583002
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/nc/waynesville-store2275.html
Michelle Sassaman
Brought our Stella to the groomers at PetSmart to have her nails cut (she ended up also getting her teeth brushed & ears cleaned!) They were great..got me the same day as I called and were very friendly & professional. Didn't even take 10 minutes to do everything, and she even noticed I love the color pink so she put the bandana with the "most pink" on my Stellie baby!🩷
Avery A
First time I got Eddy groomed here. Amelia was awesome!!! She did such a great job and did his beard exactly how I wanted. She was also very informative and told me what brushes I need for his hair. I mean just look how cute he is!!! Def will be back
Sarah Peters
This store was great with helping me even went above and beyond when their supplies were low to help get what I needed in a different manner than how it was originally supposed to come! I am a first time Gecko owner .. well really it's my kids but I asked a million questions and they very great at helping me and answering my questions HONESTLY! My only negative is they run out of live crickets fast but that's just cause there must be a lot of lizard owners and they eat A LOT 🤣
Bernard Shuford
PetSmart has a lot of pet stuff. It was a little frustrating, tho, to figure out what size harness to get for our dog. We had the dog with us, but staff had no measuring tape and thus we wound up buying a harness that was definitely too large and we had to return it the next day after an additional trip. The harness tags and packing are designed so that a customer cannot (understandably) put them in their dog and just walk out, but I'm sure this situation comes up a lot, and the experience could have been better. It's simply not possible to "try on" a harness in the store.
Julie Bloodsworth
I had originally come in for a nail trim for my small Havanese. He doesn't let me do them easily and I wanted to have them done professionally (ie: as short as possible) since I tend to cut them too long for fear of getting the 'quick'. The staff there seemed very friendly, although not confident in their ability to cut his nails. Despite this, in less than 5 minutes they had done his nails and mentioned that he wasn't even difficult about it. However, they did end up just grinding the nails instead of cutting and didn't take much off the length either. This wasn't really what I had wanted but was satisfied that they knew best. After leaving, I realized they had charged me for the service "trim & grind" for around $20. I was not happy with only receiving what I thought was half of this service, and was dubious of whether a quick nail grind was worth $20. I called customer service for PetSmart and they were able to get the manager of the store to talk with me about my dissatisfaction. He was very nice about it, but explained that it is not a "nail trim AND grind" service despite the description, but was only for a nail grind service that effectively trims the nails at the same time. Still $20 though. For reference, PetCo in Asheville does a nail grind service for about half this amount, so I was still unsatisfied and told him as much. He offered another nail grind free of charge to make it right, which I accepted. I felt this had resolved the problem for me as the pricing was the important factor here. The second nail grind service was far better in my estimation -- the nails were done shorter than the first visit, which was on par with my expectation of how short I had wanted them to begin with. I left feeling that they had put in the effort to make my experience a positive one when they could have done nothing and left me feeling negative about their store.
John Z
My name is Gracie. I'm a mini-weiner. I'm now 6 months old. My dad loves taking me shopping at Petsmart. I get extra loving and sometimes even a new toy!
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Categories
Latest Businesess
The Dog House
310 N Haywood St, Waynesville, NC 28786
+18284563753
Farmshire Animal Sanctuary
Maple Tree Veterinary Hospital and Dog Camp
1855 Russ Ave #5828, Waynesville, NC 28786
+18284525211
STAR Ranch Rescue
+18284004940
Maple Tree Dog Camp
1855 Russ Ave #5828, Waynesville, NC 28786
+18282469770
Junaluska Animal Hospital
3248 Asheville Rd, Waynesville, NC 28786
+18284521478
Balsam Animal Hospital
1628 S Main St, Waynesville, NC 28786
+18284521868
PetSmart
321 Town Center Loop, Waynesville, NC 28786
+18285583002
Animal Hospital of Waynesville
+18284569755
Haywood County Rescue Squad
