Address 1703 Legion Rd, Chapel Hill, NC 27517
Phone Number +19199333331
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
Been taking my fur babies here for years. I think they recently got some new front desk people, which has made our visits WAY more pleasant. Wonderful staff and great care all around.
Our kitty highly recommends the quality of veterinary care (and distracting treats!) she gets at VCA Legion Road. She loves the staff so much that she goes in regularly to get her nails trimmed, too.
If you want the best of care for your kitty, go to VCA Legion Road. These people know what they are doing, and they are kind to pet owners, too! The vets are highly knowledgable, and the staff members are faultless.
This clinic misrepresented their services and took advantage of a situation that put my pet at risk. We scheduled an appointment for a Guinea Pig with a likely infection. They stated they could accept her and scheduled us almost a week out. After the examination, we were told that she needed antibiotics and surgery (obviously) and that they couldn't provide either. The next available appointment at a reputable vet will not be available for two weeks at which point she will likely be dead. They were aware that she had symptoms that were either an abscess or an impacted tooth. They knew that they didn't have the facilities or supplies to address either of those issues. They accepted the appointment anyway wasting almost a week that could have been used to find an actual exotic vet and then essentially told us to thank them when they gave us a 50% discount for essentially looking at her and going "yep that's a guinea pig". No referral was made for a location to get the necessary medication. Take note from Jo Eubanks's post where she describes her dog dying of a preventable illness in their parking lot. In our experience, they show no indication that they care about your pet and will willingly take advantage of a situation to make a quick buck.
This is a really great vet's office. The facilities are clean. Everyone is friendly and helpful. The vets and vet techs are very easy to talk to and provide great veterinary care. They are very kind and gentle with animals. When you need it, they give you good pamphlets and printouts of information. All of the office administration work is handled very smoothly and effectively. I appreciate that you can text with them to make appointments and ask questions. Overall, they do a really great job taking care of my animals.
I've never left a negative review of anyone, but this is VERY important for pet parents. I'm bicoastal, and VCA legion is (now was) my dog's NC vet, and has been his whole life. While out on the west coast, his home vet there said he needed to have his kidney levels checked as soon as I got home to NC. VCA legion refused to do so and made me go through almost two months of hoops before they would. They finally agreed to have his levels checked this Saturday. He died Monday morning in the VCA parking lot. Of kidney failure, which could have been prevented. I was in the parking lot desperately screaming and crying for help as he died in my arms at 7am, while the techs sat in their cars watching because technically they were just about to open. Two techs ignored me and walked into the building casually, but one was very compassionate and offered to check for a pulse. After he died. If you think of your pet as more than an animal, please save their life by going elsewhere. I will never, ever forgive myself for waiting for VCA and not going to another vet. It cost me my little guy's life.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 18:00PMSunday:Closed
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