Willow Ave Shelter

Reviews

John Jones-Johnson

Doing research and looking for a proper shelter with living conditions fit for an adult. This shelter gives an immediate response of "You're welcome." Not with compassion or love. I cannot imagine how the residents are living, this is based off a Google search. This is a NO. Do not refer or keep residents in this shelter and lay off staff please. Thank you, you can visibly tell these conditions are not meeting required standards to prevent and help people. Stop housing our people like we don't live in the 21st century. Arrest staff that blame residents and let shelter get worse. Renovate shelters and keep people's privacy.

Charles Rhoden

There needs to be white staff at Willow. The minorities are unprofessional and corrupt. Really true story.

Aydin Torun

A good a place as any to remind you how far you have fallen in life. I was at Bellevue Men's Shelter when Hurricane Sandy hit. We were all dispersed to different shelters, I to Willow. Not three days later we from Bellevue were given Metrocards and ordered to return to Bellevue despite the fact it was incapacitated due to flooding. Back at Bellevue, the city's main intake facility, we were met by locked gates, no signs and no personnel to direct us somewhere elsewhere. We were now street-homeless. Willow, then run by Palladia, was a dreary, run-down place, no different from the others. But to me Willow was a reality check in homelessness and powerlessness and I never forgot that seven years on. Thank you DHS (and your money-hungry contract partners) for a totally humiliating and debilitating experience. There ought to be that quote by Dante on a sign affixed above the front door: "Abandon all hope ye who enter here." Prison, by comparison, was a breeze. [Note: I am constrained to award this facility one star, because a half-star is not available.] If there is an award for rock-bottom homeless shelter care, this is a worthy contender.

Larry Williams

I live there now and I feel like I'm still in prison.

Irvin Samuel

There's a lot of things going onthis is the reason things you need to be investigated there and change need somebody to step up and change the wall system there Paul shelters people in shelters or need a great help we all in shelters people need a greatwe also need jobs interviews people going to set this the way we are also need more people come in shelters and what about those on the street that don't have no some of them can't help themselves cuz it's some of my trap and drugs got them I think I'd help only real only real one can help them is God bless us all 🙏😇🙏🙏😇🙏❤️😇🙏🙏😇🙏😇❤️

Kelechi Iwuagwu

A homeless shelter for men. The Housing Specialists here are deliberate and assist serious clients in getting housing in the shortest possible time.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

Accessibility

• Wheelchair accessible entrance

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