Address 114 Kraft St, Clarksville, TN 37040
Phone Number +19315514407
Website http://preciousfriends.net/
wow I've read some terrible reviews but wanted to say I had a couple great experiences here. I've adopted two wonderful dogs from here over the last 5 years. Both very healthy and great dogs, lab mixes. The vet clearly wanted to be sure I would take care of the dogs properly and had the means to do so. I understand that, since many people have no idea of the commitment they are getting into and too many dogs get dumped back into the system. My experience here was very good and yes the staff was busy, but busy taking care of the animals. Haven't been there for the last couple years.
This is the worst place to adopt a dog. I used to work there so I know how hard it is to adopt a dog there. Regrettably I still told my husband that he should at least try because he really wanted a puppy. However they treated him terrible. He filled out the 6 page application and was told to call the next day because they wanted to close even though they stay open until 5 and it was 4:30. They never called so we had to call them. They made him wait 3 days and still didn't give him the puppy. We gave them all the paperwork for our older dog and they said that wasn't enough and that she wasn't sure if we took good care of our other dog even with a clean bill of health from our vet and up to date on all his shots. The puppy that we wanted was sick as well and we offered to work with her vet and pay for all the medical cost of the puppy and that still wasn't enough. I hated working there as well because they treat the animals so bad. The never let the puppies out they never play with them. The whole time that I worked there they took tons of application and I never saw one get adopted. They just wait until Wednesday when they can ship the animals to another location. I literally witnessed the vet that checks the animals before transportation actually chocking a dog because he was moving too much. When I confronted the staff about it they stated that he has done it for years and they are used to it. PLEASE DO NOT GET A PET FROM HERE!
I made three trips up there to be denied. I have a cat that is up to date on vaccines but said the vet I used had only been in business 18 months and my cat is 3 years old. That is because I adopted an adult cat from a shelter. Instead of verifying that I adopted an adult cat, they just said it was too confusing. The woman denying the application didn't even speak to me. She passed messages through someone else even though I could literally hear her through the door. She only looks at the apps on paper, doesn't meet the people. Odds are if people have vet records and are willing to pay over 200 dollars to adopt, they will provide a good home. Was treated very rudely on the first visit. Make you feel like scum. Weirdest thing I've ever encountered. Would give negative rating if possible. Felt very uncomfortable every visit.
Not impressed. The staff was rude and dogs didn't appear to be well taken care of. They say they are a dog rescue but they come off more as a puppy mill to me. Just making money off people want want a dog. We were going to adopt a puppy. They told my wife she needed some documentation to "adopt" a puppy that if she could come back by a certain time she could get the puppy that day. She ran home to get the paperwork hurried back in time, so she could prevent the puppy from having to stay in that environment for another day. When she went back she waited and waited to get the adoption going. Apparently they had a shipment of like 20 dogs come in . Finally she asked what was going on, would she be helped today? They told her she didn't have all her paperwork, and named documents that she hadn't been told about before. An organization in disarray.
This place is terrible. They do not know how to treat people and they sure as hell don’t know how to treat dogs. They keep the puppies in a smelly, dirty area, and keep up to six of them in one cage at a time. The puppies all look genuinely unhappy, and from the looks of the establishment and surrounding areas I doubt they receive sufficient regular exercise. The staff depends on the day. Some of the staff are straight up rude people. Some of them are attentive and knowledgeable. Most of them have no idea what the dog breeds are and if they’re even male or female, or any general information regarding the dogs. They don’t let you touch or even get close to their dogs, so good luck judging the dogs’ temperaments and how they will behave outside of a cage. Don’t try to get close to them while you’re there either, else you’ll have a staff member shout at you in front of everyone else in the store and threaten to kick you out if you don’t stay away. Poor business. Will not be returning. I feel so sorry for those puppies.
Is there any way to give negative stars on the rating scale? I called to ask what time they closed the lady told me 5pm and adoption ended at 4pm. We drove an hour to get there and arrived at 2:40pm. We looked and fell in love with one of the puppies and told them we wanted to adopt her. The man working told us adoption ended at 3pm and continued working with another family who couldn't make up their mind on a dog to adopt. So I went and talked to the lady inside and she said her director said adoption ended at 3:30pm and that she was filling out paperwork for the family who couldn't make up their mind. She told us we wouldn't be able to adopt the puppy today but we could full out an application. There was no sympathy given. They didn't care at all, just wanted to go home. The puppies are in a crappy, hot environment, stacked on top of each other, with hampster water bottles to drink out of. It's sad and I wouldn't recommend adopting from Precious Friends Puppy Rescue.
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