Address 3081 S 5600 W, Salt Lake City, UT 84120
Phone Number +18018402728
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ut/salt-lake-city-store1385.html
Only reason I don't give a 5 star is because their selection of small reptiles and amphibians is kind of lacking. As for the selection and pricing on the supplies for them they are doing amazing. They have multiple options for arboreal tanks and all.
While this Petsmart may be o.k. for some things, they are definitely not when it comes to feline grooming. My wife took our kids cat Flufferbutt, to get shaved and cleaned up for summer and the first thing my wife got was a verbal disclaimer stating that if Flufferbutt wasn't cooperative then his grooming was what it was..He came back looking like he got in a fight with trimmers. He had patches all over, nothing was lined up, he looked ragged. We paid around $100.00 for a job that was horrible. He was there for 45 minutes. If you're a professional the way he came back would be embarrassing to no end. Boo, hiss! Take some pride in your job. I'm embarrassed for the *professional* groomer. We won't be taking our animals to or recommending this location.
Went there today and the girl running checkout #2 rang everything up with one arm because her other hand was too busy repeatedly tapping on her phone so she could earn points on some game. I guess that was more important than helping customers. Like I disturbed her at home on her couch
I have a senior Shitzu who IS incontinent so. I needed old man pee pads, I had to take 2 trips, the first time I went . I was not quite sure what to buy. So I had to ask for help , and the little gal that helped me was so informative and very nice. But we still managed to buy the the wrong size and the wrong gender. On the second visit . My exchange was painless. I had no receipt not a problem , and the package was open and short a few diapers. And it was the best exchange. Customer Service was AWSOME!!!
The employees are always so nice and do their best to guide you in the right direction whenever you come in with questions. However, the company itself is awful about how they keep their fish. The few times I have bought live fish in store instead of ordering them from a trusted breeder, the fish have been sick, and some end up passing away within a week. All the fish are kept in dirty tanks, and dead fish are often left in the tanks. The bettas are still sold in cups that are far too small, and they get dirty fast. I brought home this guy in September, and after just a few months in a proper tank, getting regular water changes, he has flourished. Long story short, the company needs to give their employees the resources to properly care for the fish.
First time using PetSmart groomers, Amazing experience. We were a bit skeptical at first, due to some reviews at other locations & social media posts. I can say at this location they care for your little furry family members. Ashley was our groomer & we have already booked our 2nd appointment. From the moment we walked in super friendly & offered a variety of options for our baby girl. I love how they have a demo of different hair heights so you can see & touch to know exactly how you want your dogs haircut. Thanks for taking care of our family member.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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