Petland Katy

Reviews

Aztrid Guillen

We bought our puppy here almost a year ago now! Sadly only thing we were upset about was that our puppy we brought couldn’t met him in the “playpen” they have to meet the puppies. I understand they have rules but honestly our puppy is friendly and wasn’t going to do anything bad to him or so. We are very happy to have Riddick home with us! He was a present for me from my dad 😊! He is such a good listener and hasn’t had any problems so far! He is healthy, eats good and exercises well!!!!! Only reason I am giving a 4 star was the issue about our puppy not being able to meet him in the playpen and also only 1-2 were only allowed to be inside the pen. The buyer and the one who booked the reservation sadly. But other than that great staff, service and clean place! From puppy to almost adult he will be ONE in July ❤️ The brown puppy is the female we bought from a different pet store and different times but in the same year. Both purebred Mini Schnauzers and fully grown! Kira & Riddick!!!

Jessica Combs

It’s been three months since I got a pet from Petland. He’s great. Needs help trying like any puppy would. I was assured that there was a type of training program I could get on through petland, which as a phone call today was not true. “An employee did training on the side” was what was said today. Another issue with petland is their “vet” connection. It’s a scam they want to keep you on an expensive heartworm program saying you get a discount. Lies. I had to do his last set of shots, it was going to be 127( lady slipped with the actual price) then it jumped to 307 because he needed a six shot package. I said no asked about just the shots all of sudden it’s the same price regardless. So expensive puppies for an expensive vet. Pretty pointless when you are saying they are not from mills and well taken care of yet the vet acts like they’re dying and need extra unnecessary treatments. I won’t be buying here again. My dog is cute though.

Millie Cruz

FIRST OF ALL- I don’t think petland is as clean or transparent as I thought after my experience. If you get a pet from here MAKE SURE you push for a fecal exam because these animals come with bacterial infections or worms or SOMETHING. My husband bought the two very first couple of cats that they had. They are incredibly overpriced (4K each). It’s also INCREDIBLY EASY to get a pet. I was very surprised. I mean as long as you have the cash or credit to finance one, I don’t think they care what kind of conditions you are bringing this animal to. They definitely did not ask us anything or even evaluate anything other than our credit and how much we make! Anyway, I begged my husband to instead contact a quality cattery since their prices are way lower and fair. Unfortunately my husband decided he wanted these two, so in the end I supported him. Petland will give you some perks including a 2 week timeframe to take the pet to THEIR vet and check for anything wrong which peatland will pay for. Well we did, we let the vet know that the cats had diarrhea since they got home and the vet said that it was normal and we should just monitor. Well it’s been a bit more than the two weeks and the cats still have diarrhea. So we went back and they wanted to do a fecal exam but according to them, petland said they won’t pay for it even though they’ve been having issues since we got them. So I met with my vet who basically told us that these cats are way younger than what PL is saying they are which I believe because they are tiny! We didn’t need him to tell us this as we already suspected it. They both came from the exact same breeder although they are different breeds. My friend is a vet and had later told us that petlands breeders are not what they crack them up to be. The animals come from mills. So it’s no surprise they would sell a car that’s way too young. Here’s the thing: my mother in law also bought a pet from petland and hers came with a bacterial infection as well. She pushed for a fecal exam and was able to get it covered. So push them to check. Also, here is something I noticed. The cats and dogs are kept behind the glass and they step on rails. So when they go to the bathroom, the mess can fall onto the other pet below. Which is obviously unsanitary. My conclusion is that what is done is done. The cats are cute and they are good pets and we love them but…. Petland animals come from mills. You are not adopting a pet, you are buying from a mill. The place is not as sanitary as you’d want. The animals come with bacterial infections. Their vets suck. Only good things is the PL staff is nice. But I’m never buying from there again and will recommend anyone I know against it.

Janet Key

Extremely overpriced. I should’ve done more research before getting a puppy here. There are reputable breeders that will sell purebred puppies much cheaper. $4400 for a golden retriever after tax, this was the price with a discount for a special they had at the time. I fell in love with the golden retriever I saw there and had to take her home. The vet they recommend for the free comprehensive visit is quite pricey too. They want to offer to spay my puppy for $600-$700. I found places to spay puppies for around $100-200. Besides that, most the staff at this location are very nice and sweet. The place is clean and all the puppies are sweet and friendly. My puppy I brought home is extremely sweet and loving. She appears quite healthy. I love my puppy, she’s very social and loves other dogs/kids/people. Update pic: her now

Kayla Bender

My daughter and I had a great experience while looking for a new puppy . Sarah was the associate who helped us and I cannot say enough about her knowledge and genuine love for all the animals . She was so patient with us and she really helped us when choosing our new fur baby! Thank you Sarah for all your help and If I was in charge you would have a promotion!

James McFarland

Purchased a registered Pembroke Welsh Corgi on January 15, 2024 from the Petland Store on FryRd in Katy, Tx. At the time of purchase was promised the registration papers would be sent to me. As of April 23, 2024 I feel sufficient time has passed to receive the paperwork promised, and after contacting management almost 10 time I continue to get the run around “ I will look into it”, or “let me see, give me a due days” yet I have not heard back from Petland and still no papers. I Suggest Everyone Not to purchase a pet from this store. I spent over$4,500 for a registered pet and have no papers as promised by the Manager.

Write review

Name*

Email Address*

Rating* 1 ⭐ 2 ⭐⭐ 3 ⭐⭐⭐ 4 ⭐⭐⭐⭐ 5 ⭐⭐⭐⭐⭐

Review

Send
 

Business Hours
Monday:11:00AM - 19:00PMTuesday:11:00AM - 19:00PMWednesday:11:00AM - 19:00PMThursday:11:00AM - 19:00PMFriday:11:00AM - 20:00PMSaturday:10:00AM - 20:00PMSunday:12:00PM - 18:00PM

Popular Times

Service options

• No delivery
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories